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For Companies At a Glance
- Tasks: Help customers overcome employment barriers and secure jobs through coaching and support.
- Company: Maximus is a global leader in health and employment services, impacting millions annually.
- Benefits: Competitive salary, supportive work culture, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Customer-focused, team player with experience in fast-paced settings; knowledge of employability is a plus.
- Other info: Work from local hubs and outreach locations to enhance accessibility.
The predicted salary is between 26000 - 29000 £ per year.
Overview
Be part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
General information
Date: Thursday, September 4, 2025
City: Bradford
Country: United Kingdom
Working time: Full-time
Description & Requirements
Be part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
As an Employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives. By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment. You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets.
Salary Range: £26,700 – £29,800 per annum.
- Meet personal performance targets and Key Performance Indicators
- Manage a caseload of customers using a variety of coaching strategies, ensuring they are prepared for interviews and job searching
- Undertake in-depth assessments using a suite of tools to fully understand a customer’s circumstances, preferences and holistic barriers to progression
- Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities
- Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training)
- Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments
- Co-produce effective in-work support plans with participants and employers
- Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service
- Fully comply with company policies including those for personal data security, safeguarding and health & safety
- Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility
- Customer focussed with a strong commitment to customer care
- A strong team player with a positive and flexible approach to work and colleagues
- Previous experience of working in a fast paced, target driven environment
- Previous experience of delivering services to meet contractual and quality standards
- Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, e.g. Microsoft Teams/Zoom/Google
- Strong communicator – demonstrating an ability to listen, question and build relationships
- Demonstrable creative problem solving skills and a positive approach to challenging and overcoming any barriers
- Demonstrable ability to plan and organise workload to meet required targets and deadlines
- Prior experience of working in a similar role in the Welfare to Work sector is desirable
- Knowledge of the employability industry is desirable
- Previous experience of working in a Recruitment Background is desirable
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Salary
Minimum Salary: 26,700.00
Maximum Salary: 29,800.00
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Employment Advisor - Restart employer: Maximus
Contact Detail:
Maximus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Advisor - Restart
✨Tip Number 1
Familiarise yourself with the local job market in Bradford. Understanding the specific employment barriers faced by individuals in this area will help you tailor your approach and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with local organisations and services that support job seekers. Building relationships with these entities can provide you with valuable insights and resources to assist your future clients effectively.
✨Tip Number 3
Brush up on your coaching and motivational skills. As an Employment Advisor, you'll need to inspire confidence in your clients, so consider attending workshops or online courses that focus on these areas.
✨Tip Number 4
Prepare for scenario-based questions in your interview. Think about how you would handle various situations with clients, such as overcoming specific barriers to employment, as this will showcase your problem-solving abilities.
We think you need these skills to ace Employment Advisor - Restart
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Employment Advisor. Focus on your customer service experience, coaching abilities, and any previous work in the employability sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others overcome employment barriers. Mention specific examples of how you've motivated individuals in the past and how you can contribute to Maximus's mission.
Highlight Relevant Skills: In your application, emphasise your strong communication skills, problem-solving abilities, and experience with digital technologies. These are crucial for the role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Maximus
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Employment Advisor. Familiarise yourself with the key tasks such as managing a caseload, conducting assessments, and developing action plans. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As an Employment Advisor, strong communication skills are essential. Prepare examples of how you've effectively communicated with clients or colleagues in the past. Highlight your ability to listen, question, and build relationships, as these are crucial for motivating and empowering customers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential barriers your customers might face and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Demonstrate Your Commitment to Continuous Improvement
Maximus values continuous improvement in customer service. Be ready to discuss any experiences where you've contributed to enhancing services or processes. This shows your proactive attitude and willingness to learn, which is vital for this role.
