Employment Advisor - Restart in Huddersfield

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Responsibilities

• Manage a caseload of participants, ensuring they are supported and challenged appropriately to progress towards Self Employment.
• Partnering with the participant to create a comprehensive action plan to identify appropriate actions to remove any barriers they may have to Self-Employment.
• Conducting assessments with all referred participants to assess job readiness and provide the appropriate level of support required to build confidence in gaining sustained employment.
• Identify participants who may benefit from a signposting to a specialist organisation for specific Self Employment information, advice and guidance and making referrals as appropriate.
• Understanding the internal and external information, advice and guidance related to general barriers a participant may face, along with Self Employment specific support such as tax, finance, and business plans.
• Ensure participants have access to workshops and tailored support (including. health, mental health, transferable skills, job searching, cv writing, interview skills).
• Liaise with local Job Centres.

Experience and qualifications

• Meet personal performance targets and Key Performance Indicators
• Good working knowledge of Self Employment, and the challenges that participants may face in this field.
• Building effective and positive relationships with participants, to identify and overcome any potential barriers preventing them from becoming Self Employed or enhancing their existing Self Employment.
• Co‑produce personalised tailored SMART action plans with sequenced interventions and development opportunities to assess participants to determine if Self Employment is a suitable option for them.
• Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training)
• Identify the specific recruitment needs of each employer and undertake tailored pre‑screens and group assessments.
• Co‑produce effective in‑work support plans with participants and employers.
• Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service.
• Fully comply with company policies including those for personal data security, safeguarding and health & safety.
• Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility.
• Customer focussed with a strong commitment to customer care.
• A strong team player with a positive and flexible approach to work and colleagues.
• Previous Experience of working in a fast paced, target driven environment.
• Previous Experience of delivering services to meet contractual and quality standards.
• Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams/Zoom/Google.
• Strong communicator - demonstrating an ability to listen, question and build relationships.
• Demonstrable creative problem‑solving skills and a positive approach to challenging and overcoming any barriers.
• Demonstrable ability to plan and organise workload to meet required targets and deadlines.
• Prior experience of working in a similar role in the Welfare to Work sector is desirable.
• Knowledge of the employability industry is desirable.
• Previous experience of working in a Recruitment Background is desirable.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.