Clinical Content & Benefit Specialist Principle – PIP

Be part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The Clinical Content & Benefit Specialist Principle is a critical role in an effective Clinical Content team, acting as a point of escalation, an expert within the benefits we deliver and an expert at guiding colleagues through to the production of effective training and guidance material that supports business delivery. This role ensures PIP materials are produced effectively and are aligned with current DWP guidance and policy.

Essential:

• Extensive knowledge of PIP.
• Considerable evidence of clinical authoring skills.
• Registered healthcare professional, and if a doctor, to hold a licence to practice.
• Experienced clinician with at least 5 years of relevant benefit experience, demonstrating exemplary quality in work.
• Previous training delivery experience.
• Excellent oral and written communication skills.
• Proven ability to produce high-quality work within tight deadlines.
• Organise and plan own and others workload and work unsupported as appropriate.
• Ability to provide sensitive but robust feedback to others.

Accountability:

• Design, produce, and update clinical training materials to agreed specifications, providing effective learning tools which increase the knowledge and skill-base of learners, ensuring content meets professional standards and operational requirements.
• Act as escalation point for all PIP authoring queries and provide Clinical Lead with assurance and performance data.
• Allocate authoring tasks within the team.
• Contribute to TNA and policy discussions.
• Provide expert advice on benefit policy to internal stakeholders, ensuring compliance and up-to-date knowledge dissemination.
• Collaborate with Lead regarding internal and external stakeholder engagement, including the Department for Work and Pensions (DWP), to implement updates and feedback.
• Review, quality assure, and update clinical training and development products, producing evaluation data as necessary.
• Respond to business needs, ensuring training materials and advice meet the expectations of internal and external customers.
• Ensure current clinical best practice is highlighted within the team and incorporated into current products.

Individual Competencies:

• Excellent ability to manage professional queries, make decisions and ensure delivery by all team members.
• Maintaining continuous professional development and knowledge.
• Close attention to detail.
• Initiative and ability to work independently.
• Strong organisational and planning skills.
• Flexibility and adaptability.
• Ability to build and maintain effective working relationships at all levels.
• Commitment to diversity, equity, and inclusion principles.

Desirable:

• Experience of working with e-learning developers.
• Postgraduate Qualifications In Higher Education Learning.

Travel Requirements: Occasional travel.