At a Glance
- Tasks: Empower individuals to overcome employment barriers and achieve their career goals.
- Company: Maximus, a global leader in health and employment services.
- Benefits: Inclusive culture, career development, and a chance to make a real difference.
- Other info: Join a diverse team committed to making an impact in the community.
- Why this job: Transform lives by helping others secure sustainable employment.
- Qualifications: Experience in coaching, strong communication skills, and IT literacy.
The predicted salary is between 30000 - 40000 £ per year.
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
As an Employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives. By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.
You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets.
- Meet personal performance targets and Key Performance Indicators
- Manage a caseload of customers using a variety of coaching strategies, ensuring they are prepared for interviews and job searching
- Undertake in-depth assessments using a suite of tools to fully understand a customer’s circumstances, preferences and holistic barriers to progression
- Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities
- Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training)
- Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments
- Co-produce effective in-work support plans with participants and employers
- Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service
- Fully comply with company policies including those for personal data security, safeguarding and health & safety
- Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility
Customer focussed with a strong commitment to customer care. A strong team player with a positive and flexible approach to work and colleagues.
Previous experience of working in a fast paced, target driven environment. Previous experience of delivering services to meet contractual and quality standards. Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams/Zoom/Google.
Strong communicator – demonstrating an ability to listen, question and build relationships. Demonstrable creative problem solving skills and a positive approach to challenging and overcoming any barriers. Demonstrable ability to plan and organise workload to meet required targets and deadlines.
Prior experience of working in a similar role in the Welfare to Work sector is desirable. Knowledge of the employability industry is desirable. Previous experience of working in a Recruitment Background is desirable.
Career Empowerment Coach for Employment employer: Maximus
Maximus is an exceptional employer dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, we foster a supportive work culture that empowers our employees to grow professionally while helping others achieve their potential. Our locations across the UK provide unique opportunities for community engagement and collaboration, ensuring that our team members can make a real difference in the lives of those they serve.
StudySmarter Expert Advice🤫
We think this is how you could land Career Empowerment Coach for Employment
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the job hunt. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 3
Tailor your approach! Research the companies you're interested in and customise your pitch to show how you can meet their specific needs. This shows you're genuinely interested and not just sending out generic applications.
✨Tip Number 4
Don't forget to follow up! After an interview, send a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Career Empowerment Coach for Employment
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Career Empowerment Coach role. Highlight your relevant experience in coaching, customer service, and any specific skills that match the job description. We want to see how you can make a difference!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use examples from your past experiences to show how you've helped others overcome barriers to employment. This will help us see your potential impact on our customers.
Be Authentic:Let your personality shine through in your application. We value authenticity and want to know who you are beyond your qualifications. Share your passion for helping others and how it aligns with our mission at Maximus.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application is seen by the right people and helps us keep track of all applicants. Plus, it’s super easy to do!
How to prepare for a job interview at Maximus
✨Know Your Stuff
Before the interview, make sure you understand Maximus and its mission. Familiarise yourself with their services and how they impact people's lives. This will help you connect your experience to their goals and show that you're genuinely interested in the role.
✨Showcase Your Coaching Skills
Prepare examples of how you've motivated and empowered individuals in the past. Think about specific situations where you helped someone overcome barriers to employment. This will demonstrate your ability to build relationships and support customers effectively.
✨Be Data Savvy
Since the role involves meeting performance targets and KPIs, be ready to discuss how you've used data to track progress in previous roles. Highlight your IT skills, especially with Microsoft Office and digital tools, as this is crucial for managing caseloads and assessments.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their approach to continuous improvement or how they integrate local services. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
