Maximus in Cardiff is seeking a dedicated Customer Service Advisor to join our team and deliver outstanding support to service users across calls, emails, and live chats. The role involves collaborating with charities and government partners to help users access resources and options, with a strong emphasis on empathy and accuracy.
The position operates on a three-shift pattern including nights, with weekend work on a rota basis and some remote weekend duties.
Night-Shift Customer Service Advisor (Remote/Office) in Cardiff employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
