Maximus in Cardiff is seeking a Customer Services Advisor to join the Support Line on a 12-month fixed-term contract. You will handle high volumes of calls, emails and live chats, guiding service users with empathy and clear information while complying with data protection standards.
The role includes rotating shifts (9am – 5pm and 10am – 6pm) during a two-week cycle, with hybrid working and office-based options after training.
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Mental Health Support & Customer Care Advisor in Cardiff employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
