Maximus is seeking a Customer Service Advisor on the MIND Support Line in Nantgarw, near Cardiff. This full-time role handles a high volume of calls, emails and live chats, delivering information and signposting to mental health services.
You will work a Monday–Friday pattern on a two-week rotation (9am–5pm and 10am–6pm), with hybrid and office options after training. We value empathy, accuracy and resilience when supporting service users with mental health needs.
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Mental Health Customer Care Advisor in Cardiff employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
