Maximus in the United Kingdom is seeking a dedicated Customer Service Advisor for our contact centre to support asylum seekers through our partnership with Migrant Help. You will handle high volumes of calls, emails and live chats, ensuring empathy, accuracy and safeguarding.
You will maintain service records, follow processes, signpost to services, and contribute to continuous improvement while upholding data protection standards.
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Impactful Customer Service Advisor for Asylum Support in Cardiff employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
