Maximus is a global organisation delivering health and employment services across the UK. A Customer Service Advisor role offers hybrid work after probation, with on-site duties in Nantgarw and a 37.5-hour week including weekend shifts.
You will handle calls, emails and live chats, delivering information services and signposting to users while safeguarding data and supporting vulnerable groups. The role requires compassionate client support, resilience under pressure, and a proactive approach to
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Empathetic Hybrid Customer Service Advisor in Cardiff employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
