Maximus is seeking a dedicated Customer Service Advisor to join our team in the UK contact centre. You will handle a high volume of calls, collaborate with charities, third sector and government entities, and provide support to help service users access resources, making a real difference in their lives.
You will respond to enquiries, maintain records, protect data, and work towards service standards while showing empathy and resilience in challenging situations.
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Compassionate Service Advisor – Help & Signposting in Cardiff employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
