Compliance Administrator - 6 months Fixed Term in Birmingham

Be part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.

To provide dedicated administration support for Adult Skills funded programmes as part of the Skills team. This is a key role reporting to the Quality & Compliance Lead and will require communication with a range of other teams and stakeholders. Accuracy is paramount in relation to checking, auditing and inputting information along with correct interpretation of the funding rules within which we are governed.

Ensure GDPR requirements are followed at all times. Maximus is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share and promote this commitment. Comply with all Maximus policies and procedures. Undertake any other tasks and responsibilities appropriate to the level of this post. Pursue the achievement and integration of equal opportunities throughout all activities. Take appropriate responsibility to ensure the health and safety of self and others. Participate in any staff review/performance management processes involving the identifying and meeting of training needs for self and others.

Maintain own level of understanding of contract requirements including funding rules related to the contracts being delivered, Ofsted and Awarding Organisation requirements. Provide performance and data reports as required to assist with data analysis and identify areas for continuous improvement. Process registration and certification claim with appropriate Awarding Organisations using appropriate systems. Complete audit checks and proactively resolve any errors identified. Work with external partners to resolve any errors and ensure all uploads are accurate and fully compliant. Liaise with internal and external partners, providing support, advice and guidance as required. Ensure information is accurately entered into data systems to enable timely draw‑down of funding. Maintain effective learner records by compliance checking all paperwork in accordance with the relevant funding requirements, ensuring 100% accuracy. This includes but is not limited to ILR, ILP, review and attendance records.

Key Contacts & Relationships:

• Internal: Adult Skills Operations Manager and Operation teams
• Adult Skills Quality Team
• External: Sub‑Contractors
• Awarding Organisations
• External Auditors

Fast, accurate computer skills including solid knowledge of Word, Excel and Outlook. Independent and self‑motivated with the ability and initiative to take ownership and accountability for achieving departmental goals. High level of accuracy and attention to detail. Self‑motivated with a pro‑active ‘can‑do’ attitude. Confident and enthusiastic. Positive attitude at all times. Working on solutions not building barriers. Versatile and resilient – Ability to deal with challenging situations whilst remaining calm. Team player – Actively seeks to work in collaboration for others for the benefit of the team.

Qualifications & Experience:

• Level 2 in Business Administration or Customer Service qualification, or commitment to work towards.
• Have a minimum of GCSE Grade C for Maths and English or equivalent or commitment to work towards.
• Experience of accurate data inputting management systems.
• Excellent written and verbal communication skills.
• Ability to plan and organise workload, and undertake multiple tasks simultaneously to meet required targets and deadlines.

MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less‑favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long‑term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.