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For Companies At a Glance
- Tasks: Engage with customers and support community partners to deliver impactful health and employment services.
- Company: Maximus, a global leader in health and employment services.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong admin skills, customer service experience, and ability to work independently.
- Other info: Join a diverse team committed to inclusion and career development.
The predicted salary is between 25643 - 28200 £ per year.
Join to apply for the Coordinator role at Maximus. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Responsibilities
- Liaising with operations to promote, track and engage with customers for upcoming courses and events.
- Work alongside Community Partnership Executives to support our provision partners throughout Wales.
- Provide excellent customer service to customers successfully engaged with support.
- Maintain up to date case notes and records within the case management system where applicable.
- Effectively follow internal processes, designed to support contract compliance relating to contract performance and commercial revenue.
- Support the CPN teams in producing a monthly spend allocation for the CPN Network.
- Support ad-hoc tasks where required, which also relate to contract performance and compliance.
Qualifications & Experience
- Experience of completing administrative duties and providing administrative support to a field-based team.
- Proactive customer service experience (face to face or telephone based).
- Experience working to deadlines and targets.
- Experience working to and complying with processes and procedures to meet business/contract needs.
- Experience of working with individuals with mental health conditions (not essential).
- IT Literacy.
- Strong Administration Skills.
- Organisation/Time Management/Diary Planning.
- Attention to Detail.
- Ability to work to Service Level Agreements.
- Ability to multi-task.
- Trustworthy.
- Ability to work autonomously without supervision.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Salary
Minimum Salary: £25,643.00 - Maximum Salary: £28,200.00
Coordinator in Barking employer: Maximus
Contact Detail:
Maximus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator in Barking
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Maximus. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Maximus and its services. Knowing their mission and values will help you show how you fit into their culture and what you can bring to the table.
✨Tip Number 3
Practice common interview questions with a mate. This will help you articulate your experience and skills confidently, especially around customer service and administration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen and considered. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Coordinator in Barking
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Coordinator role. We want to see how you can contribute to our mission at Maximus, so don’t hold back on showcasing your relevant experience!
Show Off Your Customer Service Skills: Since this role involves providing excellent customer service, be sure to include examples of your proactive customer service experience. Whether it’s face-to-face or over the phone, we love to see how you’ve made a positive impact on customers in the past.
Be Organised and Detail-Oriented: Highlight your strong administration skills and attention to detail in your application. We’re looking for someone who can manage multiple tasks effectively, so share any experiences that demonstrate your organisation and time management abilities.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Maximus
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Coordinator role at Maximus. Familiarise yourself with their services and how they impact people's lives. This will help you articulate why you're a great fit and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since the role involves providing excellent customer service, prepare examples from your past experiences where you've successfully engaged with customers. Highlight any proactive approaches you've taken to resolve issues or enhance customer satisfaction.
✨Demonstrate Your Organisational Skills
Maximus values strong administration and time management skills. Be ready to discuss how you manage your workload, prioritise tasks, and maintain attention to detail. Consider sharing specific tools or methods you use to stay organised.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations related to the role. Think about scenarios involving compliance, multi-tasking, or working autonomously. Practising your responses can help you feel more confident during the interview.
