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- Tasks: Assess learner needs and deliver personalised training in business admin and customer service.
- Company: Join Maximus, a global leader in health and employment services.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in training or coaching, with strong communication skills.
- Other info: Dynamic role with excellent networking opportunities across various sectors.
The predicted salary is between 30000 - 50000 £ per year.
Be part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
To assess learner needs/skills through pre-course assessments, develop an ILP with SMART goals to address barriers/skills needs. Deliver outstanding, personalised, accredited/non-accredited interventions with embedded personal/social development to help prepare learners for further learning/employment/improved confidence.
Key Contacts & Relationships:
- Internal: Work as a key member of the team. Continuous contact and relations with all operational colleagues. Contact at times with representatives within other MAXIMUS operating divisions e.g. Central Division.
- External: Employers, agencies and other stakeholders e.g. Local Authorities, WYCA, DWP/JCP, NCS etc.
Adult Skills Trainer - Business Admin/Customer Service employer: Maximus
Contact Detail:
Maximus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adult Skills Trainer - Business Admin/Customer Service
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Maximus on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by practising common questions related to adult skills training and customer service. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've made a difference in someone's learning or career journey. It’s all about demonstrating that we care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Maximus team and making an impact.
We think you need these skills to ace Adult Skills Trainer - Business Admin/Customer Service
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Adult Skills Trainer role. Highlight your experience in business admin and customer service, and show us how you can make a difference in learners' lives.
Showcase Your Skills: We want to see your skills in action! Use specific examples from your past experiences that demonstrate your ability to assess learner needs and develop personalised learning plans. This will help us understand how you can contribute to our team.
Be Authentic: Let your personality shine through in your application. We value authenticity, so don’t be afraid to share your passion for helping others and your commitment to personal and social development.
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Maximus
✨Know Your Stuff
Make sure you understand the role of an Adult Skills Trainer, especially in Business Admin and Customer Service. Familiarise yourself with the key responsibilities mentioned in the job description, like assessing learner needs and developing Individual Learning Plans (ILPs). This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare to discuss your previous experience in delivering training or support. Think of specific examples where you've helped learners achieve their goals or overcome barriers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare some thoughtful questions about the team dynamics and how they measure success in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
✨Demonstrate Your Passion
Maximus is all about making a difference in people's lives, so let your passion for helping others shine through. Share stories that highlight your commitment to personal and social development, and how you’ve made a positive impact in previous roles. This will resonate well with the interviewers.