Leadership Specialist (Permanent)

Be part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Maximus is recruiting for Employment Specialists within supported employment. This role is field based and will include travel around your local delivery area, as such a driving licence is essential.

Salary - £28,500 - £32,000 dependent on experience. Benefits include:

• 9% combined pension
• 25 days annual leave
• Holiday trade scheme
• Flexible benefits package

The Supported Employment Quality Framework (SEQF) Employment Specialist will demonstrate the core values of Supported Employment, empowering participants to gain employment whilst delivering the 5 stages of Supported Employment: Customer Engagement; Vocational Profiling; Employer Engagement; Job Matching and providing In-Work Support/Career Development.

Supporting vulnerable adults with a variety of health conditions, disabilities and other barriers to meaningful employment, you will engage with a variety of stakeholders and advocate on behalf of your caseload by promoting equality and gaining employment opportunities. We are looking for dedicated and enthusiastic individuals who are deeply passionate about supported employment and truly believe in its power to transform lives. The ideal candidates will have a strong desire to drive meaningful change, empowering individuals to unlock their potential and achieve sustainable employment opportunities. If you are motivated by the opportunity to make a real difference and contribute to positive life-changing outcomes, we want to hear from you.

Role Responsibilities:

• Supporting a caseload through the 5 stages of Supported Employment.
• Adhere to the SEQF quality framework.
• Develop a comprehensive vocational profile and conduct a detailed job analysis to identify support needs.
• Provide job-matching services by identifying suitable employment opportunities.
• Deliver one-to-one pre-employment support.
• Offer on-the-job support to clients, including job coaching, workplace adjustments, and mentoring.
• Provide benefits calculations and disclosure support.
• Meet and exceed KPI’s.
• Ensure compliance by accurate data entry and completion of documentation.
• Engage with a variety of stakeholders to advocate on behalf of your caseload.
• Facilitate integration with local communities and partners.
• Engage with community organisations to promote the program.
• Use a range of recruitment activities to match participants to vacancies.
• Engage and work with employers to negotiate work trials and provide support.
• Identify and work with partner services to signpost participants.
• Provide mentoring support, advice and guidance to both participants and employers.
• Promote zero rejection philosophy of Supported Employment to stakeholders.

Quality & Continuous Improvement:

• Strive for the best quality the service can provide.
• Seek feedback from participants, employers, and other stakeholders.
• Identify and implement innovative approaches to improve service delivery.
• Reflect on personal performance and engage in professional development activities.
• Collect and analyse data to monitor the effectiveness of the program.

Qualifications & Experience:

Essential:

• Familiarity with systems including MS Outlook, Teams and OneDrive.
• Numeracy and literacy skills.
• Experience of working to Quality Standards and associated Key Performance Indicators (KPI’s).
• Creative problem-solving skills.
• Experience of organising a workload and managing priorities.
• Experience of people development in an individual and/or group environment.
• The ability to work independently and demonstrate self-management.
• Experience of working as part of a team.
• A genuine passion for empowering individuals with disabilities or barriers to employment.
• A strong commitment to delivering person-centred support.
• The ability to inspire confidence, self-belief, and motivation in individuals.
• A deep sense of purpose and motivation to make a real difference.
• Committed to transforming lives and making a meaningful impact.

Desirable:

• Experience of supporting participants through Supported Employment contracts.
• Ability to coach individuals within their role.
• Welfare to Work Sector specific qualification.

Individual Competencies:

• Motivated whilst demonstrating an adaptable nature.
• Demonstrate experience of working in a role where sales, promotional or influencing skills are required.
• Excellent Communication Skills.
• Strong Interpersonal Skills.
• Participant Focused whilst setting realistic goal setting.
• Stakeholder & Communication Skills.
• Quality Focus – creative and innovation input to build quality standards.
• Integrity.
• Willingness to learn.
• Teamwork – being an active and proactive member of your team.
• Empathy.
• Behaviours including ability to manage conflict; demonstrate resilience & good time management skills.

Travel Requirements:

Be able to travel independently throughout contract area to support clients, visit employer sites, and attend team meetings/organisational events.

EEO Statement:

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.