Community Engagement Officer

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This role is a 6 month fixed‑term contract covering the Walsall area and will include some evening work. Training will be provided.

Base pay range

Direct message the job poster from Maximus UK.

• 25 days holidays + bank holidays
• 9% combined pension contribution

About the role:

We have an exciting opportunity to become our Community & Partnership Engagement Executive covering Walsall.

The Community & Partnership Engagement Executive is responsible for developing and maintaining strong partnerships with local services and stakeholders to increase referrals into our service and support with onward/outward referrals and signposting to other services.

They will contribute towards the achievement of partnership related requirements across the contract with a specific responsibility for place‑based and asset‑based community and stakeholder engagement to maximise referrals and activation of healthy behaviour change.

Key Responsibilities

• Driving quality referrals to the service via professional and self‑referral channels
• Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities
• Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups
• Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources
• Ensure co‑production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer
• Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities
• Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service
• Support in the development of cross‑sector avenues for referral pathways into the service (as required), focusing on priority areas and groups
• Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services
• Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housing options and lifelong learning
• Attendance and presentations at GP Practice protected learning time
• Attendance and presentation at lifestyle related forums and networks
• Support and attendance at community events and fun days
• Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change

What we are looking for

• Experience of working with a range of stakeholders and communities
• Experience of presenting to large groups and chairing meetings
• Experience of building and maintaining partnerships
• Experience of having to prioritise caseload / manage own time effectively
• Excellent oral and written communication skills with people from a wide variety of backgrounds
• Ability to work effectively with individuals and groups
• Be compassionate, confident, and self‑motivated
• Experience working as part of a multi‑disciplined team
• Empathy combined with genuine desire and commitment to improve the quality of the lives of families
• A resilient, non‑judgmental, sensitive approach to working and motivating our partners, stakeholders, communities and services users / participants
• Innovative in approach and delivery, able to think outside‑the‑box and present new engagement ideas
• Strong observation, analytical and listening skills
• IT literate especially working knowledge of Microsoft Office
• Excellent organisational skills to manage and (sic?) priorities workload, anticipate needs and work on own initiative and as part of a high functioning team
• Confident, self‑motivated, passionate, flexible, adaptable, and creative
• Qualifications and / or certificates that demonstrated skills and knowledge in community development is desirable
• Experience of working in a health, voluntary sector, or social care environment
• Qualifications and / or certificates that demonstrated a good understanding of the issue around maintaining a healthy lifestyle is desirable
• Experience of working with health, voluntary sector or social care professionals / stakeholders is desirable

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.