Maximus is seeking a CX Success Centre Team Leader in Leeds to oversee daily operations, coach a team of Administrators, and ensure service targets and quality standards are met. You will manage referrals, appointments, and case administration, while driving improvements and compliance.
The role requires strong leadership, communication, and IT skills to support a busy government-contract environment. The successful candidate will deputise for the Operations Manager when required, contribute to
CX Success Centre Team Lead – Hybrid Role in Leeds employer: Maximus, Inc.
Maximus, Inc. is an attractive employer due to its commitment to employee development and the meaningful impact of its services. The company fosters a culture of support and inclusivity, making it a great place for professionals looking to make a difference in people's lives.
