At a Glance
- Tasks: Support managers in leading teams and fostering a high-performance culture.
- Company: Join a premium consumer-focused business known for exceptional customer experiences.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Be part of a passionate team driving organisational change and improvement.
- Why this job: Make a real impact on employee engagement and wellbeing in a dynamic setting.
- Qualifications: Experience as a People Partner or HR Business Partner in customer-facing environments.
The predicted salary is between 45000 - 55000 £ per year.
This is an exciting opportunity to join a premium, consumer-focused business that has built a strong reputation for delivering exceptional customer experiences through its people, environment and service standards.
With a passionate and engaged workforce the organisation continues to grow, creating the need for an additional People Partner to support its expanding footprint.
This newly created role has been established as a direct result of business growth.
Partnering with business leaders, you will play a key role in ensuring managers are equipped, empowered and accountable for leading their teams effectively, while helping to foster a high-performance culture focused on employee engagement, wellbeing and outstanding service delivery.
About the Role
As a People Partner, you will act as a trusted advisor to operational leaders, building strong relationships across your sites and providing pragmatic, commercially focused people support.
This is a highly visible role where you’ll spend time with managers and teams, coaching, influencing and driving the people agenda.
You will bring a true business partnering approach, helping leaders take ownership of people matters while ensuring consistency, compliance and an exceptional employee experience.
Key Responsibilities
- Partner with Managers and leadership teams across UK locations.
- Coach and develop managers to build confidence and accountability in people leadership.
- Provide expert guidance on employee relations matters, balancing risk management with commercial pragmatism.
- Support workforce planning, talent development and succession planning initiatives.
- Analyse people data and trends to identify opportunities and inform decision making.
- Drive employee engagement, retention and wellbeing initiatives.
- Lead and support organisational change and business improvement projects.
- Ensure people policies, procedures and employment legislation are applied consistently.
- Partner closely with operational stakeholders to maintain a positive and high-performing culture.
- Act as an ambassador for the people function, delivering a visible, proactive and solutions-focused service.
- Support recruitment and talent strategies to attract and retain high-calibre employees.
- Contribute to the continual development of people practices as the business continues to scale.
About You
We’re looking for a proactive and credible People Partner who thrives in fast-paced, customer-facing environments.
You someone who enjoys building relationships, challenging constructively and influencing leaders at all levels and are happy to take a hands‑on approach and be visible within the business.
You’ll bring energy, resilience and commercial awareness, alongside a genuine passion for people, health, wellbeing and creating exceptional employee experiences.
Most importantly, you’ll be someone who can demonstrate what great business partnering looks like and hit the ground running from day one.
Requirements
- Proven experience operating as a People Partner, HR Business Partner or equivalent.
- Strong business partnering capability with experience coaching and influencing operational leaders.
- Background within market leading retail, hospitality, leisure, fitness, events or other customer‑facing environments.
- Experience supporting multiple sites or regional/cluster-based operations.
- Demonstrated ability to manage complex employee relations matters confidently and pragmatically.
- Strong stakeholder management skills with the ability to build credibility quickly.
- Commercially minded with the ability to balance people priorities and business outcomes.
- A genuine interest in health, wellbeing, lifestyle or premium consumer brands.
- Experience within well-regarded multi-site businesses would be highly advantageous.
- Able to work in a highly visible, on‑site role and build strong relationships across the business.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Stable career history demonstrating commitment and progression.
The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
#J-18808-Ljbffr
People Partner in London employer: Maximum ManagementFrazer Jones USA
Frazer Jones USA is an exceptional employer that prioritises a culture of inclusion and employee engagement, making it an ideal workplace for those passionate about driving meaningful change. With a competitive salary range of £80,000 – £90,000 and a flexible hybrid working model, employees benefit from a supportive environment that fosters professional growth and development. Located in London, this role offers the chance to influence organisational values and behaviours within a respected firm, ensuring your contributions are both impactful and rewarding.
Contact Details:
Maximum ManagementFrazer Jones USA Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People Partner in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Maximum ManagementFrazer Jones USA!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Maximum ManagementFrazer Jones USA.
We think you need these skills to ace People Partner in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Maximum ManagementFrazer Jones USA. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Maximum ManagementFrazer Jones USA and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Maximum ManagementFrazer Jones USA. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Maximum ManagementFrazer Jones USA's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Maximum ManagementFrazer Jones USA
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Maximum ManagementFrazer Jones USA.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Maximum ManagementFrazer Jones USA will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Maximum ManagementFrazer Jones USA and how you would contribute to adapting HR strategies.
