At a Glance
- Tasks: Manage employee relations cases and provide expert advice on employment law.
- Company: Join a hyper-scaling payments platform revolutionising business payments in Europe.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Work onsite in a buzzing HQ with a collaborative team.
- Why this job: Be the go-to ER expert in a fast-paced, innovative company making a real impact.
- Qualifications: Strong ER expertise and experience in high-volume case management.
The predicted salary is between 40000 - 50000 £ per year.
You'll be joining a hyper‐scaling payments platform – one of the fastest‐growing in Europe – on a mission to simplify how businesses get paid. The HR function is growing rapidly too, and with that growth comes a surge in day‐to‐day employee relations needs. That's where you come in.
This role is perfect for someone who lives and breathes Employee Relations, thrives in a fast‐paced environment, and wants to be the go‐to expert supporting a Head of HR who comes from a talent background and openly admits ER isn't their strong suit. You'll be the ER brain of the operation – confident, knowledgeable, and ready to handle a high volume of low‐level cases with ease.
Key Responsibilities
- Lead ER case management – Own a high‐volume caseload including sickness, lateness, conduct concerns, and informal performance issues.
- Advise on employment law – Provide expert, up‐to‐date guidance to the Head of HR and managers across the business.
- Support reasonable adjustments – Manage requests, assessments, and documentation with accuracy and empathy.
- Coach managers – Build capability across the leadership population, helping them handle ER matters confidently.
- Maintain ER documentation – Ensure all notes, letters, and outcomes are compliant and audit‐ready.
- Spot trends – Identify recurring issues and recommend proactive solutions or policy updates.
- Partner with HR – Work closely with the Head of HR to shape ER processes as the business scales.
What You'll Bring
- Strong ER expertise – You're the person people call when they need the right answer fast.
- High‐volume case experience – You've handled a busy ER inbox and kept everything moving.
- Up‐to‐date employment law knowledge – You stay current and can translate legal requirements into practical advice.
- Confidence and autonomy – You're comfortable being the ER expert in the room.
- Clear communication – You can explain complex ER matters simply and calmly.
- Experience in fast‐growth environments – You know how to operate when things move quickly and processes evolve constantly.
- A proactive mindset – You don't wait for problems; you anticipate them.
Location: White City, London – 5 days a week onsite in a buzzing, collaborative HQ.
Employee Relations Specialist in London employer: Maximum ManagementFrazer Jones USA
Join a dynamic and rapidly expanding payments platform in White City, London, where you'll be at the forefront of shaping employee relations in a fast-paced environment. With a strong focus on employee growth and development, the company fosters a collaborative work culture that values innovation and proactive problem-solving. As an Employee Relations Specialist, you'll have the opportunity to make a significant impact while enjoying the benefits of working in a vibrant location that encourages teamwork and creativity.
Contact Details:
Maximum ManagementFrazer Jones USA Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Specialist in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews by practising common ER scenarios. Think about how you'd handle lateness or sickness issues and be ready to share your insights. We want you to show off that ER expertise and confidence!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skills. Tailor your approach to each company’s culture and mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace Employee Relations Specialist in London
Some tips for your application 🫡
Show Your ER Passion:When you're writing your application, let your enthusiasm for Employee Relations shine through. We want to see that you live and breathe ER, so share examples of how you've tackled challenges in the past and what makes you excited about this field.
Tailor Your CV:Make sure your CV is tailored to highlight your experience with high-volume case management and employment law. We’re looking for someone who can hit the ground running, so emphasise your relevant skills and experiences that align with our fast-paced environment.
Be Clear and Concise:In your written application, clarity is key! Use straightforward language to explain your experiences and qualifications. We appreciate a well-structured application that gets straight to the point without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at this exciting time!
How to prepare for a job interview at Maximum ManagementFrazer Jones USA
✨Know Your ER Stuff
Brush up on your Employee Relations knowledge before the interview. Be ready to discuss specific cases you've handled and how you navigated them. This role is all about being the go-to expert, so show that you can confidently tackle ER issues.
✨Showcase Your Fast-Paced Experience
Since this company is growing rapidly, they’ll want to see that you thrive in a fast-paced environment. Share examples of how you've managed high-volume caseloads and kept everything moving smoothly, even when things got hectic.
✨Communicate Clearly
Practice explaining complex ER matters in simple terms. The Head of HR may not be an ER expert, so demonstrate your ability to break down legal jargon into practical advice. Clear communication is key!
✨Be Proactive
Prepare to discuss how you've anticipated problems in the past and implemented solutions before issues escalated. This proactive mindset is crucial for the role, so have some examples ready to share.
