HR Operations Process Lead

We’re seeking a highly capable and proactive HR Performance Process Operations Lead to drive excellence in performance management across a complex, fast-paced organisation. This role is central to aligning business strategy with operational execution, ensuring continuous improvement and high-quality service delivery. This is a Bristol based role with hybrid working on a 2 year FTC.

You’ll lead the design, implementation, and optimisation of performance management processes, using data-driven insights to identify inefficiencies and deliver impactful change. Working cross-functionally, you’ll guide teams through process enhancements, champion best practices, and ensure alignment with strategic goals.

Key Responsibilities:

• Lead end-to-end optimisation of performance processes and frameworks.
• Collaborate with HR Reporting to develop KPIs, dashboards, and performance insights.
• Deliver regular reporting and recommendations to senior leadership.
• Act as the key liaison for process-related matters across teams and stakeholders.
• Champion change management and continuous improvement initiatives.
• Ensure compliance with regulatory standards and internal policies.
• Support the implementation and adoption of Workday Performance.
• Deliver training and promote digital tools to enhance operational efficiency.

What We’re Looking For:

• 5-7 years’ experience in operations, performance improvement, or similar roles.
• Proven success in process optimisation and cross-functional leadership.
• Strong analytical, communication, and stakeholder management skills.
• Experience with compliance, quality assurance, and digital transformation.
• Proficiency in data analysis, process mapping, and performance tools.

You’ll thrive in this role if you’re detail-oriented, adaptable, and passionate about driving operational excellence. In return, you’ll join a forward-thinking team with opportunities to make a real impact and grow your career.

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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