At a Glance
- Tasks: Manage employee relations cases and provide expert advice on employment law.
- Company: Join a hyper-scaling payments platform revolutionising business payments in Europe.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Work onsite in a buzzing HQ with a collaborative team.
- Why this job: Be the go-to ER expert in a fast-paced, innovative company making waves in the industry.
- Qualifications: Strong ER expertise and experience in high-volume case management.
The predicted salary is between 45000 - 55000 £ per year.
You’ll be joining a hyper‑scaling payments platform – one of the fastest‑growing in Europe – on a mission to simplify how businesses get paid. The HR function is growing rapidly too, and with that growth comes a surge in day‑to‑day employee relations needs. That’s where you come in.
This role is perfect for someone who lives and breathes Employee Relations, thrives in a fast‑paced environment, and wants to be the go‑to expert supporting a Head of HR who comes from a talent background and openly admits ER isn’t their strong suit. You’ll be the ER brain of the operation – confident, knowledgeable, and ready to handle a high volume of low‑level cases with ease.
Key Responsibilities
- Lead ER case management – Own a high‑volume caseload including sickness, lateness, conduct concerns, and informal performance issues.
- Advise on employment law – Provide expert, up‑to‑date guidance to the Head of HR and managers across the business.
- Support reasonable adjustments – Manage requests, assessments, and documentation with accuracy and empathy.
- Coach managers – Build capability across the leadership population, helping them handle ER matters confidently.
- Maintain ER documentation – Ensure all notes, letters, and outcomes are compliant and audit‑ready.
- Spot trends – Identify recurring issues and recommend proactive solutions or policy updates.
- Partner with HR – Work closely with the Head of HR to shape ER processes as the business scales.
What You’ll Bring
- Strong ER expertise – You’re the person people call when they need the right answer fast.
- High‑volume case experience – You’ve handled a busy ER inbox and kept everything moving.
- Up‑to‑date employment law knowledge – You stay current and can translate legal requirements into practical advice.
- Confidence and autonomy – You’re comfortable being the ER expert in the room.
- Clear communication – You can explain complex ER matters simply and calmly.
- Experience in fast‑growth environments – You know how to operate when things move quickly and processes evolve constantly.
- A proactive mindset – You don’t wait for problems; you anticipate them.
Location
White City, London – 5 days a week onsite in a buzzing, collaborative HQ.
Employee Relations Specialist employer: Maximum ManagementFrazer Jones USA
Join a dynamic and rapidly expanding payments platform in White City, London, where you'll be at the forefront of shaping employee relations in a fast-paced environment. With a strong focus on employee growth and development, the company fosters a collaborative work culture that values innovation and proactive problem-solving. As an Employee Relations Specialist, you'll have the opportunity to make a meaningful impact while enjoying the benefits of working in a vibrant HQ that supports your professional journey.
Contact Details:
Maximum ManagementFrazer Jones USA Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Specialist
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Employee Relations Specialist role.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they’re scaling rapidly. Be ready to discuss how your ER expertise can help them manage their high-volume caseload effectively.
✨Tip Number 3
Show off your proactive mindset! During interviews, share examples of how you've anticipated and solved ER issues in the past. This will demonstrate that you’re not just reactive but can also drive positive change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our fast-paced team.
We think you need these skills to ace Employee Relations Specialist
Some tips for your application 🫡
Show Your ER Expertise:Make sure to highlight your experience in Employee Relations. We want to see how you've handled high-volume cases and what strategies you used to keep things running smoothly.
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language to explain your experiences and skills. We appreciate a well-structured application that gets straight to the point.
Demonstrate Your Proactive Mindset:We love candidates who can anticipate issues before they arise. Share examples of how you've identified trends or implemented solutions in previous roles to show us you're one step ahead.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Maximum ManagementFrazer Jones USA
✨Know Your ER Stuff
Brush up on your Employee Relations knowledge before the interview. Be ready to discuss recent changes in employment law and how they impact day-to-day operations. This role needs someone who can provide quick, accurate advice, so show them you’re the go-to expert!
✨Showcase Your Case Management Skills
Prepare examples of how you've successfully managed high-volume ER cases in the past. Think about specific situations where you handled lateness, sickness, or performance issues. Highlight your ability to keep things moving smoothly even when the pressure is on.
✨Communicate Clearly
Practice explaining complex ER matters in simple terms. The Head of HR may not be an ER expert, so demonstrate your ability to break down legal jargon into practical advice. Clear communication will be key in this role, so make it a focus during your interview.
✨Be Proactive and Solution-Oriented
Think about potential challenges the company might face as it scales and come prepared with proactive solutions. Show that you don’t just react to problems but anticipate them. This mindset will resonate well with a fast-paced environment like theirs.
