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- Tasks: Lead quality and compliance in domiciliary care, ensuring outstanding person-centred outcomes.
- Company: Leading domiciliary care business in Manchester with a commitment to quality.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real difference in care quality while developing your leadership skills.
- Qualifications: Experience in domiciliary care and strong knowledge of CQC regulations required.
- Other info: Dynamic role with opportunities for growth and impact in the care sector.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for an experienced Quality & Compliance Manager to join a leading domiciliary care business based in the Manchester area. Please note, for this role there will be travel involved with the occasional overnight stays and due to the rural locations of some of the care services you will be looking after, it is essential that you are a driver with your own vehicle.
Duties will be to lead, help develop, and continuously improve quality, compliance, and governance across domiciliary care services, ensuring full compliance with CQC regulations, legislation, contractual requirements, and best practice, while driving outstanding, person-centred care outcomes.
Key Responsibilities
- Quality Assurance & Improvement
- Help develop, implement, and maintain robust quality assurance systems, audits, and action plans
- Lead regular service audits (care delivery, medication, records, safeguarding, health & safety)
- Analyse audit outcomes, incidents, complaints, and feedback to drive continuous improvement
- Support services to achieve and maintain Good or Outstanding CQC ratings
- Safeguarding & Risk Management
- Act as a lead or escalation point for safeguarding concerns, ensuring timely investigation and reporting
- Oversee incident management, risk assessments, and lessons learned
- Monitor compliance with safer recruitment and workforce governance standards
- Staff Support, Training & Development
- Provide guidance, coaching, and support to Registered Managers and care teams
- Identify training needs and support delivery of compliance-related training
- Promote a strong culture of quality, transparency, and accountability
- Policy & Procedure Management
- Review, update, and implement policies and procedures in line with regulatory changes
- Ensure policies are embedded into practice and understood by staff
- Reporting & Data Management
- Produce regular quality and compliance reports for senior leadership
- Use data, KPIs, and trends to inform strategic quality improvements
Key Working Relationships
- Directors & Registered Managers
- Senior Leadership Team
- External stakeholders
Person Specification
- Essential
- Significant experience in domiciliary care
- Strong working knowledge of CQC regulations and inspection frameworks
- Proven experience in quality assurance and compliance
- Experience supporting or leading CQC inspections
- Excellent written and verbal communication skills
- Strong audit, analytical, and problem-solving skills
- Ability to work independently across multiple sites
- Desirable
- Previous role as Registered Manager
- Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
- Lead auditor or compliance qualification
- Experience working as an Inspector within CQC (or similar)
Values & Behaviours
- Commitment to person-centred, compassionate care
- High integrity and professionalism
- Proactive and solution-focused
- Confident, supportive, and approachable leadership style
- Strong attention to detail with a continuous improvement mindset
If this sounds like a role for you, please apply today!
Quality & Compliance Manager in Manchester employer: Maxim Recruitment Solutions
Contact Detail:
Maxim Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Compliance Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the domiciliary care sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality and compliance in care services. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 3
Showcase your experience with CQC regulations and quality assurance during interviews. Use specific examples from your past roles to demonstrate how you've driven improvements and maintained high standards in care delivery.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Quality & Compliance Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality & Compliance Manager role. Highlight your experience in domiciliary care and your knowledge of CQC regulations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality and compliance in care services. Share specific examples of how you've driven improvements in previous roles – we love a good story!
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively with various stakeholders.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Maxim Recruitment Solutions
✨Know Your CQC Regulations
Make sure you brush up on your knowledge of CQC regulations and inspection frameworks. Being able to discuss these confidently will show that you’re not just familiar with the rules, but that you can apply them in practice.
✨Showcase Your Quality Improvement Skills
Prepare specific examples of how you've developed and implemented quality assurance systems in previous roles. Highlight any audits or action plans you've led, and be ready to discuss the outcomes and improvements that resulted from your efforts.
✨Demonstrate Leadership and Support
Think about times when you've provided guidance or support to teams. Be ready to share how you’ve identified training needs and promoted a culture of quality and accountability. This will illustrate your proactive approach to leadership.
✨Prepare for Scenario Questions
Expect scenario-based questions related to safeguarding and risk management. Prepare to discuss how you would handle specific situations, ensuring you emphasise your analytical and problem-solving skills while keeping person-centred care at the forefront.
