At a Glance
- Tasks: Learn customer service and admin skills to keep our depot running smoothly.
- Company: Join Maxi Haulage, a dynamic team focused on customer satisfaction.
- Benefits: Competitive salary, 28 days holiday, pension scheme, and savings scheme.
- Why this job: Gain valuable experience in a supportive environment with opportunities for progression.
- Qualifications: Eagerness to learn, strong communication, and organisational skills required.
- Other info: Flexible working hours may be needed to meet business demands.
The predicted salary is between 30000 - 42000 £ per year.
Customer Service Administrator role at Maxi Haulage. This is an exciting role available due to a colleague leaving to travel. You will be trained on all aspects of customer service and administration to ensure the smooth running of our depot, with customer satisfaction as a priority.
Responsibilities
- Learn all elements of customer service and administration to ensure smooth depot operations
- Handle driver debriefs and respond to customer queries
- Potentially assist with customs entry and exit paperwork
- Liaise with other depots to maintain and exceed high standards
What skills you require
- Eagerness to learn new skills, a can-do attitude
- Excellent communication skills, both verbal and written
- Strong organisational skills, adherence to deadlines and workload prioritisation
- PC skills with knowledge of Microsoft Word, Excel & Outlook
- Ability to problem solve while remaining calm
Working pattern and location
- Working pattern: Monday to Friday, 09:00-17:00
- Based at Heathcote Depot, Warwick. Flexible working pattern may be required to meet operational requirements due to business needs.
What we offer
- Excellent salary dependant on experience
- Opportunities for progression
- 28 days holiday (including bh) increasing with service
- Pension scheme
- Savings scheme
Customer Service Administrator in Warwick employer: Maxi Haulage Ltd
Contact Detail:
Maxi Haulage Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Warwick
✨Tip Number 1
Get to know the company! Research Maxi Haulage and understand their values and operations. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent verbal and written communication, try role-playing common customer service scenarios with a friend. This will boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or deadlines in the past. This will demonstrate your ability to prioritise and keep things running smoothly.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start!
We think you need these skills to ace Customer Service Administrator in Warwick
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Administrator role. Highlight your eagerness to learn and any relevant experience you have in customer service or administration. We want to see how you can contribute to our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, ensure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love a well-presented application!
Demonstrate Your Organisational Skills: In your application, give examples of how you've managed your time and prioritised tasks in the past. This will show us that you can handle the workload and meet deadlines effectively, which is super important for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Maxi Haulage!
How to prepare for a job interview at Maxi Haulage Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Administrator role at Maxi Haulage. Familiarise yourself with the responsibilities listed in the job description, such as handling driver debriefs and responding to customer queries. This will help you demonstrate your eagerness to learn and your can-do attitude.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in previous roles or situations. This will showcase your verbal and written skills, which are crucial for liaising with other depots and ensuring customer satisfaction.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your workload. Think of specific instances where you've successfully adhered to deadlines or organised a project. This will highlight your strong organisational skills, which are essential for maintaining smooth depot operations.
✨Prepare for Problem-Solving Scenarios
Anticipate questions that assess your problem-solving abilities. Think of examples where you've remained calm under pressure and resolved issues effectively. This will show that you can handle the challenges that come with the role while keeping customer satisfaction as a priority.