At a Glance
- Tasks: Manage customer accounts, drive renewals, and grow revenue through strategic relationships.
- Company: MaxContact, a forward-thinking company focused on customer success.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on data-driven decision making.
- Why this job: Be at the forefront of customer engagement and make a real impact on business success.
- Qualifications: Experience in account management and strong communication skills.
The predicted salary is between 45000 - 55000 £ per year.
Max Contact is seeking an ambitious Account Manager to retain and grow revenue across an assigned customer portfolio.
You will own renewals, expansions, and commercial relationships post-sale, driving Net Revenue Retention and measurable outcomes.
You will engage with senior stakeholders, collaborate with Customer Success, Engineering, Product, Finance, and Rev Ops, and use data-driven insights to forecast, plan, and execute strategic deals while maintaining high standards of CRM hygiene.
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AI CX Account Manager — Growth & Renewal (Hybrid) in Manchester employer: MaxContact
MaxContact is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the tech industry. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring you can advance your career while working on innovative SaaS implementations. Located in a vibrant area, our hybrid work model promotes flexibility and work-life balance, making it an ideal place for talented professionals to thrive.
