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- Tasks: Provide top-notch technical and order support to customers across EMEA.
- Company: Leading spatial intelligence company based in vibrant London.
- Benefits: Hybrid work model, competitive salary, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Relevant degree and 2+ years in customer service, GIS knowledge preferred.
- Other info: Exciting opportunity to work with cutting-edge spatial technology.
The predicted salary is between 30000 - 42000 £ per year.
A leading spatial intelligence company based in London is seeking a Technical and Customer Support Representative. The role involves providing technical and order support to customers across Europe, the Middle East, and Africa.
The ideal candidate will have a relevant degree and at least 2 years of experience in customer service. This position requires strong communication skills and knowledge of GIS tools. The company offers a hybrid work environment, with three days in the office.
EMEA Technical & Customer Support Specialist – Hybrid London employer: MAXAR TECHNOLOGIES, INC.
Contact Detail:
MAXAR TECHNOLOGIES, INC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Technical & Customer Support Specialist – Hybrid London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to technical support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your GIS knowledge! If you’ve worked with any specific tools or projects, be ready to discuss them in detail. This will demonstrate your expertise and passion for the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace EMEA Technical & Customer Support Specialist – Hybrid London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and any technical skills you have, especially with GIS tools. We want to see how your background fits the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at MAXAR TECHNOLOGIES, INC.
✨Know Your GIS Tools
Make sure you brush up on your knowledge of GIS tools before the interview. Be ready to discuss how you've used them in previous roles and how they can benefit the company. This will show that you're not just familiar with the tools, but that you can apply them effectively in a customer support context.
✨Showcase Your Customer Service Experience
Prepare specific examples from your past experiences where you provided exceptional customer service. Think about challenging situations you faced and how you resolved them. This will demonstrate your problem-solving skills and your ability to handle customer inquiries effectively.
✨Communicate Clearly and Confidently
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and qualifications. Remember, confidence can make a big difference!
✨Understand the Hybrid Work Model
Familiarise yourself with the hybrid work environment and be prepared to discuss how you can thrive in such a setting. Think about how you manage your time and stay productive when working remotely, as well as how you plan to engage with the team during in-office days.
