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- Tasks: Provide top-notch technical and order support to customers across EMEA.
- Company: Leading spatial intelligence company based in vibrant London.
- Benefits: Hybrid work model, competitive salary, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Relevant degree and 2+ years in customer service with GIS knowledge.
- Other info: Strong communication skills are a must for this exciting role.
The predicted salary is between 30000 - 42000 £ per year.
A leading spatial intelligence company based in London is seeking a Technical and Customer Support Representative. The role involves providing technical and order support to customers across Europe, the Middle East, and Africa.
The ideal candidate will have a relevant degree and at least 2 years of experience in customer service. This position requires strong communication skills and knowledge of GIS tools.
The company offers a hybrid work environment, with three days in the office.
EMEA Technical & Customer Support Specialist – Hybrid London in City of London employer: MAXAR TECHNOLOGIES, INC.
Contact Detail:
MAXAR TECHNOLOGIES, INC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Technical & Customer Support Specialist – Hybrid London in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your GIS knowledge. Make sure you can talk confidently about how you've used these tools in past roles. We want to see that you can hit the ground running!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Practice common customer support scenarios so you can demonstrate how you'd handle tricky situations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace EMEA Technical & Customer Support Specialist – Hybrid London in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and any technical skills you have, especially with GIS tools. We want to see how your background fits the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this position and how your skills can benefit us at StudySmarter. Keep it engaging and personal.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any relevant experiences where you’ve excelled in communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MAXAR TECHNOLOGIES, INC.
✨Know Your GIS Tools
Make sure you brush up on your knowledge of GIS tools before the interview. Be prepared to discuss how you've used these tools in previous roles and how they can benefit the company. This will show that you're not just familiar with the technology, but that you can apply it effectively.
✨Showcase Your Customer Service Experience
Since the role heavily involves customer support, think of specific examples from your past experience where you successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Communicate Clearly and Confidently
Strong communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
✨Understand the Company Culture
Research the company's values and culture, especially since they offer a hybrid work environment. Be ready to discuss how you can contribute to their team dynamic and adapt to both in-office and remote work settings. This shows that you're not only interested in the role but also in fitting into their culture.
