MaxAd 7224 Employment Relations Specialist Chiswick Competitive Salary Bonus Annual Transport Allowance Excellent Benefits Are you an experienced employee relations professional ready to extend your influence across an international business? This is an exciting opportunity to apply your expertise to the programmes, policies and standards that shape how thousands of people are supported at work, with the autonomy, senior leadership exposure and benefits to make your next move a rewarding one.
Our client is a leading international healthcare provider whose operations span 14 markets, supporting approximately 25,000 colleagues across more than 500 clinics. An opportunity now exists for a capable, detail-focused Employee Relations Specialist to join its friendly, collaborative international People Services team in Chiswick. Working closely with the international employee relations lead, you'll help deliver and strengthen established frameworks covering workplace investigations, people risk, corrective action and employment policies.
Your focus will be on ensuring these programmes work effectively across different countries and operational environments, building strong relationships with local HR teams and turning detailed reviews into practical improvements. This role offers an appealing next step for someone who enjoys understanding how processes work, asking thoughtful questions and maintaining high standards.
You'll combine assurance testing, analysis, reporting and programme coordination with involvement in selected investigations, helping ensure fair, consistent and well-supported decisions across the business.
Key Responsibilities
Support the implementation and ongoing improvement of international employee relations programmes, policies and procedures. Undertake quality and assurance reviews of workplace investigations, assessing how effectively established standards are being applied. Work with local HR teams to understand findings, explore operational challenges and agree appropriate follow-up actions. Support people risk governance through testing, monitoring, administration and reporting.
Help maintain employee handbooks and frameworks covering disciplinary matters, grievances and employment terminations. Coordinate information from multiple markets, producing clear reports and identifying themes, gaps and opportunities for improvement. Support selected workplace investigations and sensitive employee relations matters. Manage competing priorities independently, maintaining accuracy, confidentiality and momentum across multiple workstreams.
Skills & Experience Strong experience in employee relations, or a relevant HR role with substantial responsibility for ER processes. Experience within a large or multi-site organisation, ideally supporting a dispersed, frontline workforce. A sound understanding of workplace investigations, disciplinary and grievance procedures, and the importance of fair, consistent processes. Excellent attention to detail, with the ability to interpret policies, assess evidence and apply established frameworks.
Strong written communication skills and the confidence to explain findings clearly to stakeholders at different levels. The curiosity and judgement to understand why a process may be working differently in practice and investigate the underlying reasons. The ability to work autonomously, organise competing priorities and build productive relationships across teams. Empathy, discretion and the confidence to handle sensitive situations thoughtfully.
International experience would be great, but real-world knowledge gained across a UK regional or multi-site operation would be highly advantageous. Backgrounds in healthcare, retail, hospitality, food production or similarly dispersed organisations translate particularly well. Alongside a competitive salary and an objectives-based bonus, you'll enjoy an extremely favourable benefits package designed to support your wellbeing, family and future.
With 30 days' holiday plus bank holidays, a 9% employer pension contribution, fully funded private medical and dental cover, and a £200 monthly transport allowance, there's plenty to make everyday life more rewarding. Enhanced parental leave, including 26 weeks on full pay, adds to a package that reflects the value placed on looking after colleagues throughout their careers.
You'll join a welcoming, lively team in an attractive Chiswick office, with regular access to senior leaders and the opportunity to make a meaningful contribution across a substantial international healthcare business. The role is permanent and office based, offering close collaboration with colleagues who care about fairness, high standards and supporting people well. Ready to bring your employee relations expertise to an international stage? Apply now!
Employment Relations Specialist in London employer: MaxAd
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