Support Worker - Homelessness

Support Worker - Homelessness

Woking Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support adults experiencing homelessness by providing tailored advice and facilitating workshops.
  • Company: Join MaxAd, a leader in flat-fee recruitment solutions, dedicated to empowering individuals.
  • Benefits: Enjoy full training, a supportive team, and the chance to make a real difference.
  • Why this job: Use your natural support skills to help vulnerable people find stability and improve their wellbeing.
  • Qualifications: No prior experience needed; just a passion for helping others and good communication skills.
  • Other info: Flexible working hours with an on-call rota; driving licence required.

The predicted salary is between 21600 - 36000 £ per year.

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MaxAd Fixed Fee Recruitment provided pay range

This range is provided by MaxAd Fixed Fee Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from MaxAd Fixed Fee Recruitment

Managing Director at MaxAd. Providing rigorous, flat-fee recruitment solutions.

An exciting new career opportunity has arisen for an accomplished, organised and highly professional Support Worker – Empowering People Experiencing Homelessness

Are you someone who others naturally turn to for advice or support? Have you ever signposted a friend, family member, or colleague to the help they needed? Turn that instinct into a rewarding career as a Support Worker in our 24/7 direct access accommodation service.

We are looking for compassionate, proactive individuals to join our frontline team supporting adults experiencing homelessness. You\’ll play a vital role in creating a welcoming, safe environment where residents can begin their journey toward stable housing and improved wellbeing.

Key Responsibilities:

  • Act as a keyworker for a caseload of clients, offering at least 4 hours of tailored support each week.
  • Provide effective signposting to services such as mental health, substance misuse, and financial guidance.
  • Complete needs and risk assessments, develop personalised support plans, and conduct bi-weekly reviews.
  • Facilitate and lead workshops, engage clients in meaningful activities, and promote community living.
  • Perform welfare checks, maintain clean and functional accommodation, and mediate client disputes.
  • Support rough sleeper outreach and respond to street link alerts.
  • Working hours 8:00 – 4:00 and 10:00 – 6:00, alternate weeks.
  • Take part in an on-call rota to cover a Saturday and Sunday approximately once every four weeks.

What We\’re Looking For:

  • A genuine passion for helping others-professional experience is welcome but not essential.
  • Ability to communicate effectively and maintain detailed records.
  • Confidence using Microsoft Office (Word, Excel, Outlook).
  • Emotional resilience, empathy, and a calm approach in crisis situations.
  • Willingness to learn through our comprehensive training programme.
  • Driving licence and vehicle.

Whether you\’ve supported someone through addiction recovery, helped navigate housing options, or simply have a knack for guiding people to the right support. This role is your chance to make a difference.

What\’s on Offer:

  • Full training-no prior experience necessary.
  • A supportive team environment committed to inclusion and empowerment.
  • The opportunity to positively impact vulnerable lives every day.

Ready to use your natural support skills in a professional setting? Apply now to become a Support Worker and help shape a better future for those in need.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Health Care Provider and Other

  • Industries

    Mental Health Care

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Support Worker - Homelessness employer: MaxAd Fixed Fee Recruitment

Join our dedicated team as a Support Worker in Woking, where you will have the opportunity to make a meaningful impact on the lives of individuals experiencing homelessness. We pride ourselves on fostering a supportive and inclusive work culture, offering comprehensive training and professional development opportunities to help you grow in your career. With a focus on empowerment and community engagement, this role allows you to contribute to a vital cause while working alongside compassionate colleagues who share your passion for helping others.
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Contact Detail:

MaxAd Fixed Fee Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker - Homelessness

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals experiencing homelessness. Understanding their needs and the services available can help you connect better with potential employers and demonstrate your genuine passion for helping others.

✨Tip Number 2

Network with professionals in the homelessness sector. Attend local events or workshops related to homelessness and support work. This can provide you with valuable insights and connections that may lead to job opportunities.

✨Tip Number 3

Showcase any relevant volunteer experience or personal stories that highlight your ability to support others. Even if you haven't worked in a formal capacity, sharing your experiences can illustrate your commitment and empathy.

✨Tip Number 4

Prepare for potential interviews by practising responses to common questions about crisis management and support strategies. Being able to articulate your approach to handling difficult situations will demonstrate your readiness for the role.

We think you need these skills to ace Support Worker - Homelessness

Empathy
Effective Communication
Record Keeping
Emotional Resilience
Problem-Solving Skills
Teamwork
Time Management
Conflict Resolution
Understanding of Mental Health Issues
Knowledge of Local Support Services
Ability to Conduct Assessments
Workshop Facilitation
Proactive Approach
Adaptability
Basic IT Skills (Microsoft Office)

Some tips for your application 🫡

Understand the Role: Before applying, take time to fully understand the responsibilities of a Support Worker in homelessness. Reflect on your own experiences and how they align with the key responsibilities outlined in the job description.

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that relate to supporting individuals in crisis. Emphasise any experience you have in mental health, community support, or similar roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others. Use specific examples from your life where you've provided support or guidance, and explain why you're drawn to this role.

Highlight Soft Skills: In your application, emphasise soft skills such as empathy, communication, and emotional resilience. These are crucial for a Support Worker, so provide examples of how you've demonstrated these qualities in past situations.

How to prepare for a job interview at MaxAd Fixed Fee Recruitment

✨Show Your Passion for Helping Others

During the interview, make sure to express your genuine passion for supporting individuals experiencing homelessness. Share personal stories or experiences that highlight your commitment to helping others, as this role requires empathy and compassion.

✨Demonstrate Effective Communication Skills

Since the role involves working closely with clients and other services, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and consider discussing how you've successfully communicated in past situations, especially in challenging circumstances.

✨Familiarise Yourself with Relevant Services

Research local services related to mental health, substance misuse, and financial guidance. Being knowledgeable about these resources will not only impress your interviewers but also show that you're proactive and ready to support clients effectively.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and emotional resilience. Think of examples from your past where you handled crises or supported someone in need, and be ready to discuss how you would approach similar situations in this role.

Support Worker - Homelessness
MaxAd Fixed Fee Recruitment
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