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- Tasks: Lead operations teams, drive performance targets, and improve processes in a dynamic environment.
- Company: Join a fast-growing estate agency and mortgage brokerage that values clarity and growth.
- Benefits: Enjoy a £40,000 salary, 20% bonus, private medical insurance, and ongoing mentoring.
- Why this job: Shape the future of the business while making a real impact in a supportive culture.
- Qualifications: Proven leadership experience, strong people management skills, and tech-savviness required.
- Other info: This is a unique opportunity to lead and grow in a high-performing, people-first company.
The predicted salary is between 32000 - 48000 £ per year.
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MaxAd Fixed Fee Recruitment provided pay range
This range is provided by MaxAd Fixed Fee Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from MaxAd Fixed Fee Recruitment
Managing Director at MaxAd. Providing rigorous, flat-fee recruitment solutions.
£40,000 + 20% Bonus + Medical Insurance + Great Benefits
Are you a natural leader with a passion for people, performance, and progress?
An exciting opportunity has arisen for an experienced and driven Operations Manager to join a fast-growing, dual-brand estate agency and mortgage brokerage. This pivotal role will take full responsibility for service delivery, team performance and sales targets across both businesses.
If you\’re commercially astute, hands-on and thrive in a high-performing, people-first environment, this could be your next big career move. This is not just another Ops role. You\’ll join a company that values clarity, autonomy and growth, both personal and professional.
You can expect
- £40,000 salary + performance-based bonus (up to 20%)
- Private medical insurance & pension
- Ongoing mentoring and structured development
- A genuine say in how things are run – your ideas will shape the future
- A supportive leadership team that\’s got your back
- A long-term opportunity to grow with the business
Split between Burnham and Slough offices, you\’ll lead and support the day-to-day operations of both the Estate Agency and Mortgage Brokerage teams. From improving KPIs and streamlining processes to coaching staff and driving sales, you\’ll be at the heart of business success.
Key Responsibilities
- Leading both operations teams across the two business areas
- Driving team targets for listings, instructions, completions, and admin KPIs
- Monitoring and owning performance metrics around sales, service levels, compliance, and profitability
- Coaching and developing staff through training, accountability, and support
- Working closely with senior leadership to ensure alignment with company goals
- Proactively identifying opportunities to improve systems, processes, and the customer journey
We\’re looking for a confident and commercially minded people leader, ideally from a similar service-led environment such as estate agency or financial services. You\’ll be a motivator, organiser and problem-solver in equal measure.
Skills & Experience
- Proven experience in an operations or team leadership role
- A track record of hitting (and helping others hit) performance targets
- Strong people management skills with a positive, can-do attitude
- Tech-savviness – ideally experience with platforms such as ACRE, Tracker Hub, ALTO, and Microsoft Office
- A desire to make a real impact in a growing business
This is a rare opportunity to step into a role where you can truly lead, shape, and grow. If you\’re ready to bring energy, ownership, and ambition, apply today!
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
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Job function
Finance
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Industries
Professional Services
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Operations Manager employer: MaxAd Fixed Fee Recruitment
Contact Detail:
MaxAd Fixed Fee Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the specific KPIs and performance metrics relevant to the estate agency and mortgage brokerage sectors. Understanding these will help you speak confidently about how you can drive results in your interview.
✨Tip Number 2
Showcase your leadership style by preparing examples of how you've successfully coached and developed teams in previous roles. This will demonstrate your ability to motivate and enhance team performance, which is crucial for this position.
✨Tip Number 3
Research the company’s values and recent developments in the estate agency and financial services industries. Being knowledgeable about their operations will allow you to align your answers with their goals during discussions.
✨Tip Number 4
Prepare to discuss your experience with technology platforms like ACRE, Tracker Hub, or ALTO. Highlighting your tech-savviness will show that you can adapt quickly and leverage tools to improve processes and customer journeys.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management and team leadership. Use specific examples that demonstrate your ability to meet performance targets and improve processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and performance. Mention how your skills align with the company's values of clarity, autonomy, and growth, and provide examples of how you've made an impact in previous roles.
Highlight Relevant Skills: Emphasise your tech-savviness and familiarity with platforms like ACRE, Tracker Hub, and ALTO. Mention any specific achievements related to KPIs and team performance to strengthen your application.
Showcase Leadership Experience: In your application, detail your experience in coaching and developing staff. Provide examples of how you've motivated teams and driven sales in a similar service-led environment, such as estate agency or financial services.
How to prepare for a job interview at MaxAd Fixed Fee Recruitment
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the estate agency and mortgage brokerage sectors. Be ready to discuss how you can improve these metrics and share any past experiences where you've successfully driven performance.
✨Emphasise Your Problem-Solving Abilities
Operations roles often require quick thinking and effective problem-solving. Think of specific challenges you've faced in previous positions and how you overcame them, highlighting your analytical skills and resourcefulness.
✨Align with Company Values
Research the company's culture and values, particularly their focus on clarity, autonomy, and growth. Be prepared to discuss how your personal values align with theirs and how you can contribute to fostering a positive work environment.
