At a Glance
- Tasks: Create personalised photo gifts and canvas art while delivering exceptional customer service.
- Company: Join the Timpson group, a family business known for its kindness and creativity.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and generous discounts.
- Other info: Flexible hours with excellent career progression opportunities in a supportive environment.
- Why this job: Be part of a fun team that values your personality and creativity.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 26520 - 26624 £ per year.
We pride ourselves on amazing our customers and encourage creativity with your day-to-day tasks including digital printing, making canvas wall art and personalized photo gifts. We specialize in photo ID and portrait photography where full training will be given.
You will be working in our Merry Hill Branch. Merry Hill is open every day of the year except Christmas Day and Easter Sunday.
- Standard Hours:
- Monday to Friday: 9:00 AM – 9:00 PM
- Saturday: 9:00 AM – 7:00 PM (8:00 PM pre-Christmas)
- Sunday: 11:00 AM – 5:00 PM
Are you a driven individual that enjoys working alone and as a team? Then this is for you. You would enjoy multitasking and use your personality to make the customer experience memorable, turning first time customers into customers for life. The job is more than a sales assistant and for the right person the role will be rewarding and enjoyable. Our business encourages a fun and buzzy atmosphere with energy and motivation being key.
If you are initiative-taking, bonus hungry, keen to learn new skills and take pride in customer care, selling and possess high personal standards, you are the perfect person to join our team. You will be required to work 32 hours per week, working 5 out of 7 days, including weekends - this will be on a temporary contract to cover long term sick.
Starting salary £26,520 after completing trial period this will increase to £26,624. In addition to this you can enjoy an uncapped weekly bonus.
We love to wow our colleagues by offering some of the following amazing benefits:
- Birthdays off
- Generous colleague discount across the group
- Timpson holiday homes
- Excellent promotional prospects
You will be part of the Timpson group; a well-established family business built on personality and a culture of kindness. We look forward to meeting you soon. No experience needed as we provide extensive training in all our skills, service, and management. Joining the Timpson group gives excellent progression opportunities, and you will be part of a business where you will be a valued member as one of the family.
Branch Colleague Merry hill centre covering long term sick employer: Max Spielmann
Max Spielmann, as part of the Timpson Group, is an excellent employer that values hands-on skills and offers comprehensive training from day one. Located in Bromborough, our work culture promotes problem-solving and creativity, while our industry-leading benefits, including generous staff discounts and access to company holiday homes, ensure a rewarding experience for all employees. Join us to develop unique skills in a supportive environment that prioritises employee growth and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Colleague Merry hill centre covering long term sick
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Max Spielmann.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Max Spielmann. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Branch Colleague Merry hill centre covering long term sick
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Max Spielmann.
How to prepare for a job interview at Max Spielmann
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Max Spielmann's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Max Spielmann offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
