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- Tasks: Maintain and service photobooths and key-cutting machines while ensuring customer satisfaction.
- Company: Join the Timpson Group, a family business known for its supportive culture.
- Benefits: Enjoy a competitive salary, bonuses, and generous discounts plus birthday off!
- Other info: Extensive training provided with excellent career progression opportunities.
- Why this job: Be part of a fun team, learn new skills, and make a real impact.
- Qualifications: Full driving licence and a passion for customer service; no experience needed.
The predicted salary is between 29952 - 29952 £ per year.
Timpson Group is looking for a new colleague to join our expanding field service team and help us look after our growing estate of photobooths, photo printing, and key-cutting machines. You will be responsible for routine service, preventive maintenance scheduling, and merchandising for a designated area of machines. Full training and a company vehicle will be provided.
We are looking for a new colleague based within 10 or so miles of the area, but you will travel around the surrounding areas to service machines. We pride ourselves on amazing our customers and our colleagues. You would enjoy multitasking and using your initiative to ensure all of our photobooths, photo printing kiosks and key machines are up and running and look great, to ensure we turn first-time customers into customers for life. The job is more than a field service engineer, and for the right person, the role will be really rewarding and enjoyable. Our business encourages a fun and buzzy atmosphere, with energy and motivation being key.
If you have a full driving license, are self-motivated, bonus hungry, keen to learn new skills and take pride in your personal standards, you are the perfect person to join our team. You will be required to work 45 hours per week, working 5 out of 7 days. Starting basic salary of £29,952. Once probation is complete, you will enjoy an uncapped monthly bonus, often in the region of £400 per month.
We love to wow our colleagues by offering some of the following amazing benefits:
- Birthdays off
- Generous colleague discount across the group
- Timpson holiday homes
- Excellent promotional prospects
You will be part of the Timpson group, a well-established family business built on a culture of trust and kindness. We look forward to meeting you soon. No experience is required as we provide extensive training in all of our skills, service and management. Joining the Timpson group gives excellent progression opportunities and you will be part of a business where you will be valued as one of the family.
Key Responsibilities:
- To replenish and restock our machines
- To carry out preventative service visits within a pre-determined territory
- To complete site surveys for new machine installations
- To clean machines to make sure they are in amazing condition for our customers
- To carry out cash removals and deposits
- To complete repairs as part of an ongoing maintenance program
- To be responsible and manage stock both on-site and in vehicles
- To provide support or holiday cover to field engineers in other territories
- To establish a great working relationship with the colleagues of our concession partners
- To be kind and helpful to all colleagues and customers
- To be smart in appearance, wear the correct name badge and uniform and to always leave a machine in a better condition than when you found it
If you're curious to learn more about this exciting role, don't hesitate to reach out to Matt Giddings! You can contact him directly at Matthew.Giddings@timpson.com for all the details.
Field Service Engineer in Barnsley employer: Max Spielmann
Contact Detail:
Max Spielmann Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Barnsley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Timpson's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how your skills align with the Field Service Engineer role.
✨Tip Number 3
Show off your problem-solving skills! During the interview, share examples of how you've tackled challenges in the past. This will demonstrate your initiative and ability to think on your feet, which is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to Matt Giddings. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer in Barnsley
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and making a difference in our customers' experiences.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that match the Field Service Engineer role. We love seeing how your background aligns with what we do at Timpson!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Timpson.
How to prepare for a job interview at Max Spielmann
✨Know Your Machines
Familiarise yourself with the types of machines you'll be servicing, like photobooths and key-cutting machines. Understanding their functions and common issues will show your enthusiasm and readiness to tackle the role.
✨Show Off Your Multitasking Skills
Since the job involves juggling various tasks, prepare examples from your past experiences where you successfully managed multiple responsibilities. This will demonstrate your ability to thrive in a busy environment.
✨Emphasise Your Customer Service Mindset
Timpson values amazing customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that highlight your kindness and helpfulness.
✨Dress Smart and Be Professional
First impressions matter! Make sure to dress smartly for your interview, reflecting the professional image Timpson expects. A neat appearance shows that you take pride in your work and respect the company culture.