Client Care Coordinator- Maidstone

Job Title: Client Care Coordinator – Maidstone

Employer: Lauriem Complete Care Ltd

Location: Maidstone, Kent ME14 1PT

Job Type: Full-time

Pay: £26,500 per year

Job Description

Full‑time Care Coordinator to join a fast‑paced, friendly office team providing domiciliary health and social care services. Requires own vehicle.

Responsibilities

• Rostering staff to ensure safe and efficient service delivery to clients.
• Take joint responsibility for service provision in allocated locality.
• Monitor community care workers, conduct supervisions and appraisals.
• Liaise with other professionals involved in service users’ care.
• Support and/or be included in the on‑call service during out‑of‑hours.

Skills and Abilities

• Team player with initiative.
• Logistics skills.
• Highly organised, prioritising efficiently.
• Strong oral and written communication.
• Knowledge of domiciliary care provision.

Preferable

• Willingness to pursue QCF (NVQ) level 3 in Care/Management or equivalent.
• Domiciliary care experience.

Required

• IT skills.
• Excellent customer service skills.

Personal Qualities

• Polite, helpful telephone manner with customer focus.
• Excellent organisational skills and prioritising in fast‑paced environment.
• Patient and empathetic.
• Flexibility to cope with changing demands and priorities.
• Calm under pressure.
• Own transport essential.
• Team player.

Benefits

• Company pension.
• On‑site parking.
• Encouragement for progression and development.
• In‑store discounts with Blue Light card.
• Employee Assistance Programme providing free legal, financial, relationship & health advice.