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- Tasks: Lead daily operations and ensure an exceptional customer experience at Max Mara's corner in Selfridges.
- Company: Max Mara is a renowned luxury fashion brand known for its quality and style.
- Benefits: Enjoy a dynamic work environment with opportunities for team development and growth.
- Why this job: Join a passionate team in the heart of London, where fashion meets exceptional service.
- Qualifications: Experience in retail management, strong leadership skills, and a passion for fashion are essential.
- Other info: Fluency in English is required; Italian is a bonus!
The predicted salary is between 36000 - 60000 £ per year.
Max Mara is seeking a Store Manager for our corner within Selfridges, London. We are looking for a dynamic, results-driven professional with solid experience as a Store Manager in department stores or within structured and international retail organizations, ideally in the fashion and/or luxury retail sector. The ideal candidate combines strong leadership skills, a passion for fashion, and a sharp customer focus.
KEY RESPONSIBILITIES
- Oversee all daily operations of the Max Mara corner within Selfridges, ensuring maximum operational efficiency and delivering an exceptional customer experience.
- Implement visual merchandising guidelines and optimize product presentation to drive sales and reflect the Max Mara brand standards.
- Build lasting relationships with clients, providing personalized styling advice and tailored service.
- Monitor sales performance and KPIs, proposing commercial actions to achieve the store's targets.
- Act as the main point of contact between the corner and central corporate departments (Retail, Buying, Visual Merchandising, etc.).
- Lead, coach, and motivate the store team, fostering a positive and collaborative work environment.
- Manage staffing needs, including scheduling, holidays, training, conflict resolution, and team development.
- Uphold Max Mara's brand values, ensuring a consistently high level of service and presentation.
IDEAL CANDIDATE PROFILE
- Passion for fashion and the luxury industry, with a strong understanding of department store dynamics.
- Proven leadership and team management experience.
- Previous experience within a department store is highly desirable.
- Proficient in using digital tools and technology to enhance the customer shopping experience.
- Excellent customer service skills with a proactive, solution-driven approach.
- Ability to manage and develop teams effectively, while maintaining a collaborative spirit.
- Fluency in English is essential; Italian is a plus.
- Flexible, motivated, and goal-oriented with a drive for success.
Store Manager - Max Mara Corner Selfridges - London employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Max Mara Corner Selfridges - London
✨Tip Number 1
Familiarise yourself with Max Mara's brand values and product lines. Understanding their unique selling points and how they position themselves in the luxury market will help you demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Network within the fashion retail industry, especially with professionals who have experience in department stores. Attend industry events or connect on platforms like LinkedIn to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your leadership style and past experiences managing teams. Think of specific examples where you've successfully motivated a team or improved sales performance, as these will be crucial in showcasing your fit for the role.
✨Tip Number 4
Stay updated on current fashion trends and customer preferences in the luxury sector. Being able to speak knowledgeably about recent developments will show your commitment to the industry and your ability to connect with customers effectively.
We think you need these skills to ace Store Manager - Max Mara Corner Selfridges - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in department stores or luxury fashion. Use specific examples to demonstrate your leadership skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and the luxury industry. Mention how your previous experiences align with the responsibilities of the Store Manager role at Max Mara, and express your enthusiasm for working at Selfridges.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements such as sales targets met, team performance improvements, or successful merchandising strategies you implemented. This will help demonstrate your results-driven approach.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at Max Mara Fashion Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share specific examples of how your passion has influenced your career choices and how it aligns with Max Mara's brand values.
✨Demonstrate Leadership Skills
Prepare to discuss your previous leadership experiences in detail. Highlight how you've successfully managed teams, resolved conflicts, and motivated staff to achieve sales targets, as these are crucial for the Store Manager role.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you have monitored and improved sales performance in past roles, showcasing your results-driven approach.
✨Prepare for Customer Scenarios
Think of examples where you've provided exceptional customer service or personalised styling advice. Be prepared to role-play scenarios that demonstrate your ability to build relationships and enhance the customer experience.
