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- Tasks: Lead daily operations and sales performance at our flagship store.
- Company: Join Max Mara, a leader in modern pret-à-porter fashion since 1951.
- Benefits: Enjoy a dynamic work environment with opportunities for team development.
- Why this job: Be part of a passionate team that values exceptional customer experiences and fashion excellence.
- Qualifications: Experience in leadership and customer service, with a love for fashion.
- Other info: Fluency in English is essential; Italian is a bonus!
The predicted salary is between 36000 - 60000 £ per year.
ABOUT MAX MARA FASHION GROUP
Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.
Key responsibilities:
- Ensure the daily, weekly and monthly objective set by the retail management monitoring sales performance and KPIs, proposing commercial action to achieve the store's target.
- Oversee all daily operations of MAX&Co. flagship store, ensuring maximum operational efficiency and delivering an exceptional customer experience.
- Implement visual merchandising guidelines and optimise product presentation to drive sales and reflect the MAX&Co. brand standard.
- Managing and coordinating the sales team with specific induction plans and team development.
- Ensuring an exceptional customer experience, building lasting relationships with clients, providing personalized styling advice and tailored service.
Ideal candidate profile:
- Passion for fashion and luxury industry, with a deep knowledge of the UK market.
- Previous and proven leadership and team management experience.
- Excellent customer service skills with a proactive, solution driven approach.
- Proven ability to manage and develop teams effectively, with maintaining a collaborative spirit.
- Fluency in English; Italian is a plus.
- Flexible, motivated, and goal-oriented with a drive for success.
Store Manager (London Area) employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (London Area)
✨Tip Number 1
Familiarise yourself with Max Mara's brand values and history. Understanding their commitment to quality and luxury will help you align your interview responses with their expectations and demonstrate your passion for the fashion industry.
✨Tip Number 2
Prepare specific examples of how you've successfully managed a team in the past. Highlight your leadership style and how it contributed to achieving sales targets, as this will resonate well with their focus on team development and operational efficiency.
✨Tip Number 3
Showcase your knowledge of the UK market by discussing current trends and consumer behaviours. This will not only demonstrate your expertise but also your ability to propose effective commercial actions that align with the store's objectives.
✨Tip Number 4
Emphasise your customer service skills by preparing anecdotes that illustrate your proactive approach to solving customer issues. Building lasting relationships is key for this role, so be ready to discuss how you've gone above and beyond for clients in previous positions.
We think you need these skills to ace Store Manager (London Area)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Max Mara Fashion Group and its values. Highlight your passion for fashion and luxury in your application, demonstrating how your personal style aligns with their brand ethos.
Tailor Your CV: Ensure your CV reflects relevant experience in retail management, particularly in the fashion industry. Emphasise your leadership skills and any achievements related to sales performance and team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the UK market and your proactive approach to customer service. Mention specific examples of how you've successfully managed teams and improved customer experiences in previous roles.
Highlight Key Skills: In your application, make sure to highlight your excellent customer service skills and ability to implement visual merchandising guidelines. Use concrete examples to illustrate your problem-solving abilities and collaborative spirit.
How to prepare for a job interview at Max Mara Fashion Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share specific examples of how you've engaged with fashion trends or brands, and demonstrate your knowledge of the luxury market, particularly in the UK.
✨Highlight Leadership Experience
Prepare to discuss your previous leadership roles in detail. Provide examples of how you've successfully managed teams, developed staff, and achieved sales targets. This will showcase your ability to lead the MAX&Co. flagship store effectively.
✨Demonstrate Customer Service Excellence
Be ready to share instances where you provided exceptional customer service. Discuss how you built relationships with clients and tailored your approach to meet their needs, as this aligns with the company's focus on delivering an outstanding customer experience.
✨Understand Visual Merchandising
Familiarise yourself with visual merchandising principles and be prepared to discuss how you would implement these in the store. Show that you can optimise product presentation to drive sales while reflecting the MAX&Co. brand standards.
