At a Glance
- Tasks: Assist customers and deliver exceptional service in a luxury retail environment.
- Company: Join the iconic Max Mara Fashion Group at Harrods.
- Benefits: Attractive salary, full training, and potential for permanent work.
- Why this job: Be part of a prestigious brand and enhance your retail skills.
- Qualifications: Experience in retail or customer service and strong communication skills.
- Other info: Opportunity to build client relationships and achieve personal goals.
The predicted salary is between 28800 - 43200 £ per year.
Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.
We are currently seeking a Full-Time Sales Assistant for Marina Rinaldi in Harrods.
Main Responsibilities:- Assists the customers in accordance with the Brand philosophy, service and quality standards.
- Pursue the specific objectives assigned by the Store Manager in order to contribute to the achievement of the overall objectives of the store, both individually and in a team.
- Clientele activities.
- Ensure that all merchandise is properly displayed and organized.
- Maintain and update professional and technical knowledge.
- Delivers excellent service to ensure high levels of customer satisfaction.
- Deals with customer queries and complaints.
- Acts as ambassador of the customer-centric logic within the store.
- The ideal candidate will demonstrate good conversational English.
- Have relevant experience in retail or a similar 'service' sector.
- Develop and maintain strong client relationships.
- Ensure each customer receives a consistent and professional service.
- Be motivated to achieve personal and team goals.
- Continuously maintain high standards.
- At least 1 year of relevant experience is a minimum.
Potential permanent work for good candidates. Full training will be given, attractive salary and package offered.
Sales Assistant – Harrods in Slough employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant – Harrods in Slough
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Max Mara's history and values. When you walk into that interview, you want to show them you're not just another candidate, but someone who truly understands their philosophy.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to handle different customer scenarios. This will help you feel more confident when discussing how you can contribute to high levels of customer satisfaction during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the company culture or even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Max Mara team at Harrods.
We think you need these skills to ace Sales Assistant – Harrods in Slough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about the role and the brand!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or customer service. We love seeing how your skills align with what we’re looking for at Marina Rinaldi.
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who can connect with our customers and create a welcoming atmosphere.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Max Mara Fashion Group
✨Know the Brand Inside Out
Before your interview, take some time to research Max Mara Fashion Group and its philosophy. Understand their commitment to quality and customer service. This will help you align your answers with their values and show that you're genuinely interested in the brand.
✨Showcase Your Customer Service Skills
Since the role is all about assisting customers, be ready to share specific examples of how you've provided excellent service in the past. Think of situations where you went above and beyond to satisfy a customer or resolved a complaint effectively.
✨Dress the Part
As you're applying for a position in a high-end fashion store, your appearance matters. Dress smartly and stylishly for the interview to reflect the brand's image. This not only shows your understanding of the fashion industry but also demonstrates your commitment to the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.