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For Companies At a Glance
- Tasks: Assist customers with purchases and maintain store standards.
- Company: Max Mara Fashion Group is a leader in modern pret-à-porter fashion since 1951.
- Benefits: Enjoy flexible part-time hours and gain valuable retail experience.
- Why this job: Join a prestigious brand and develop your fashion expertise in a vibrant team environment.
- Qualifications: Retail experience preferred; must be friendly, confident, and available for 20 hours weekly.
- Other info: Opportunity to work at Harrods, a renowned luxury department store.
Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.
OBJECTIVES
The Sales Assistant is responsible for assisting customers during the purchase process. S/he provides a service to customers in accordance with the given guidelines and the business objectives and brand philosophy both individually and in a team. S/he reports to the Store Coordinator.
KEY RESPONSIBILITIES
- Pursue the specific objectives assigned by the Retail Management in order to contribute to the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover, profitability) and quality (Brand image).
- Follow and apply the Brand guidelines in relation to the standard service model and the required level of relationship with the customers. Guarantee the image of the corner and her/his personal image, following the Brand guidelines.
- Perform the duties assigned by the Store Coordinator, related to the needs of the stores, for instance:
- Manage the warehouse properly organized (size, type, style, color, or product code).
- Take delivery of goods and supplies in a timely manner.
- Define and mark the alteration lines to fit garments on the customer’s body.
- Ensure that all merchandise is properly displayed and organized.
- Take care of the visual merchandising, both in store following the VM guidelines.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
KEY COMPETENCIES
- Proven experience in the retail sector, preferably in similar roles.
- Strong knowledge of KPIs and the ability to analyze and act on them to optimize performance.
- Proficiency in Excel and Word for managing daily operations.
- Experience in stockroom management and inventory maintenance.
- A friendly, helpful, confident, and engaging personality with the ability to connect authentically with customers.
- Must be available for 20 hours per week.
SOFT SKILLS
- Passion for fashion.
- Membership.
- Teamwork.
Sales Assistant (Part Time) employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Part Time)
✨Tip Number 1
Familiarise yourself with Max Mara's brand philosophy and product range. Understanding their unique style and commitment to quality will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Brush up on your knowledge of KPIs relevant to retail. Being able to discuss how you can contribute to achieving sales targets and enhancing customer satisfaction will show that you're results-driven and ready to make an impact.
✨Tip Number 3
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more confident in connecting authentically with customers, which is crucial for a Sales Assistant role.
✨Tip Number 4
Prepare to discuss your experience with stockroom management and inventory maintenance. Highlighting your organisational skills and attention to detail will reassure the hiring team that you can handle the operational aspects of the role effectively.
We think you need these skills to ace Sales Assistant (Part Time)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Max Mara Fashion Group and their brand philosophy. Highlight your understanding of their commitment to quality and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail, particularly in roles similar to a Sales Assistant. Emphasise any achievements related to sales targets or customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your ability to connect with customers. Mention specific examples of how you've contributed to team objectives in previous roles.
Highlight Relevant Skills: In your application, emphasise your proficiency in Excel and Word, as well as your experience in stockroom management. These skills are crucial for the role and should be clearly stated.
How to prepare for a job interview at Max Mara Fashion Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share any personal experiences or insights about the industry that demonstrate your genuine interest in the brand and its products.
✨Know the Brand Inside Out
Research Max Mara Fashion Group and understand its history, values, and product offerings. Being able to discuss the brand's philosophy and how it aligns with your own values will impress the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to connect with customers and create a positive shopping experience, as this is crucial for a Sales Assistant.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you have used data to improve sales or customer satisfaction in past positions, showcasing your analytical skills.
