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For Companies At a Glance
- Tasks: Welcome clients, assist with sales, and maintain store presentation.
- Company: Join the iconic Max Mara Fashion Group in a new London store.
- Benefits: Competitive pay, fashion industry experience, and a vibrant team environment.
- Why this job: Be part of a luxury brand and enhance your customer service skills.
- Qualifications: Retail experience preferred; passion for fashion and sales is a must.
- Other info: Diverse workplace with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
For the upcoming opening of our new Marella Store in London, we are looking for passionate and results-driven Sales Assistants to join our team. You will play a key role in conveying the brand's identity and excellence in service, while contributing to store performance and delivering an exceptional customer experience.
Main Responsibilities
- Welcome and assist clients in line with Max Mara's brand values, service standards, and selling ceremony.
- Actively support the achievement of personal and store goals, working collaboratively with the team.
- Develop and maintain strong client relationships through dedicated clientele activities.
- Ensure the store is impeccably presented at all times, with merchandise properly displayed and organized.
- Stay up to date with product knowledge, brand heritage, and fashion trends.
- Handle customer queries and resolve complaints with professionalism and empathy.
- Act as an ambassador of Max Mara's customer-centric approach.
Qualifications
- Speak fluent English; knowledge of additional languages is a plus.
- Have at least 1–3 years of retail experience; experience in the luxury or premium fashion sector is preferred.
- Be passionate about fashion, sales, and delivering outstanding customer service.
- Be goal-oriented, proactive, and committed to continuous improvement.
- Maintain high standards in presentation and behaviour, aligned with the brand image.
We are committed to equality of opportunity for all employees. We accept and value the differences between people, without any bias, including but not limited to: race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, religious or ethical values system, national origin, and political beliefs.
Sales Assistant Marella - London employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Marella - London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Max Mara's history, values, and latest collections. This will not only impress the hiring team but also help you connect with their vision.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle queries or complaints. Role-playing these situations can boost your confidence and show that you're ready to deliver exceptional service.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Max Mara.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Max Mara family.
We think you need these skills to ace Sales Assistant Marella - London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the opportunity to work with Max Mara and how you connect with their brand values.
Highlight Relevant Experience: Make sure to mention any retail experience you have, especially in luxury or premium fashion. We want to see how your background aligns with what we’re looking for in a Sales Assistant.
Be Personable and Professional: Your written application should reflect your personality. Use a friendly tone while maintaining professionalism, as this is key in delivering outstanding customer service.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our team at Marella.
How to prepare for a job interview at Max Mara Fashion Group
✨Know Your Brand
Before the interview, dive deep into Max Mara's brand values and heritage. Understand their commitment to quality and customer service. This knowledge will help you convey your passion for the brand and demonstrate how you can embody its identity.
✨Showcase Your Sales Skills
Prepare specific examples from your previous retail experience that highlight your sales achievements and customer service excellence. Be ready to discuss how you’ve met or exceeded targets and how you handle customer queries with professionalism.
✨Dress the Part
Since you're applying for a position in fashion, make sure your outfit reflects the brand's style and standards. Dressing well not only shows your understanding of the industry but also demonstrates your commitment to maintaining high presentation standards.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's goals, team dynamics, and customer engagement strategies. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.