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For Companies At a Glance
- Tasks: Assist customers, drive sales, and maintain store standards in a luxury retail environment.
- Company: Max Mara is a leading Italian fashion brand known for high-quality women's clothing since 1951.
- Benefits: Enjoy full training, an attractive salary, and potential for permanent work.
- Why this job: Join a prestigious brand, develop client relationships, and thrive in a dynamic team culture.
- Qualifications: 1-3 years of retail experience preferred; strong communication skills are essential.
- Other info: Diversity and equality are core values at Max Mara.
The predicted salary is between 28800 - 43200 £ per year.
The sales assistant is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand.
Main Responsibilities:
- Assists the customers in accordance with the Brand philosophy, service and quality standards
- Pursue the specific objectives assigned by the Store Manager in order to contribute to the achievement of the overall objectives of the store, both individually and in a team
- Ensure that all merchandise is properly displayed and organized
- Maintain and update professional and technical knowledge
- Delivers excellent service to ensure high levels of customer satisfaction
- Deals with customer queries and complaints
- Acts as ambassador of the customer-centric logic within the store
Profile:
- The ideal candidate will demonstrate good conversational English
- Have minimum 1-3 years of Retail experience; luxury a plus
- Develop and maintain strong client relationships
- Ensure each customer receives a consistent and professional service
- Be motivated to achieve personal and team goals
- Continuously maintain high standards
Potential permanent work for good candidates. Full training will be given, attractive salary and package offered.
Sales Assistant Full Time - Max Mara Flagship Store London employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Full Time - Max Mara Flagship Store London
✨Tip Number 1
Familiarise yourself with Max Mara's brand philosophy and product range. Understanding their unique style and customer base will help you connect better with potential clients and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your conversational English skills, especially in a retail context. Being able to engage customers confidently and clearly will set you apart as a candidate who can deliver excellent service and handle queries effectively.
✨Tip Number 3
Highlight any previous experience in luxury retail during your conversations. If you've worked in similar environments, share specific examples of how you contributed to sales goals or enhanced customer satisfaction to showcase your relevant skills.
✨Tip Number 4
Demonstrate your team spirit by discussing how you've collaborated with colleagues in past roles. Max Mara values teamwork, so sharing experiences where you worked together to achieve store objectives will resonate well with the hiring team.
We think you need these skills to ace Sales Assistant Full Time - Max Mara Flagship Store London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Max Mara's philosophy and values. This will help you convey the brand's DNA in your application and demonstrate your alignment with their customer-centric approach.
Highlight Relevant Experience: Emphasise your retail experience, especially in luxury settings. Provide specific examples of how you've contributed to sales goals or enhanced customer satisfaction in previous roles.
Showcase Communication Skills: Since good conversational English is a requirement, ensure your application reflects your communication skills. Use clear and concise language, and consider including examples of how you've effectively dealt with customer queries or complaints.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for this position. Mention your motivation to achieve personal and team goals, and express your enthusiasm for working with Max Mara, highlighting how you can contribute to their objectives.
How to prepare for a job interview at Max Mara Fashion Group
✨Know the Brand Inside Out
Before your interview, make sure you research Max Mara thoroughly. Understand their brand philosophy, history, and current collections. This knowledge will help you demonstrate your passion for the brand and how you can embody its values as a Sales Assistant.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience that highlight your ability to provide excellent customer service. Be ready to discuss how you've handled customer queries and complaints, as well as how you’ve built strong client relationships in the past.
✨Demonstrate Team Spirit
Max Mara values teamwork, so be prepared to talk about your experiences working in a team environment. Share specific instances where you contributed to team goals or supported your colleagues, showcasing your collaborative spirit.
✨Dress the Part
As you're applying for a position in a luxury fashion brand, your appearance matters. Dress smartly and in line with the brand's aesthetic for your interview. This not only shows your understanding of the brand but also your commitment to maintaining high standards.
