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- Tasks: Assist customers with purchases and ensure a top-notch shopping experience.
- Company: Max Mara Fashion Group is a leader in modern pret-Ã -porter fashion since 1951.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team and immerse yourself in the world of high-end fashion.
- Qualifications: Retail experience preferred; strong communication skills and a love for fashion are essential.
- Other info: Full-time position available in Marylebone, London.
The predicted salary is between 24000 - 36000 £ per year.
Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-Ã -porter fashion. The Company was founded in 1951 with the aim of offering haute de gamme feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.
Sales Assistant is responsible for assisting customers during the purchase process. S/he provides a service to customers in accordance with the given guidelines and the business objectives and brand philosophy both individually and in team. S/he reports to the Store Coordinator.
KEY RESPONSIBILITIES- Pursue the specific objectives assigned by the Retail Management in order to contribute to the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover, profitability) and quality (Brand image).
- Follow and apply the Brand guidelines in relation to the standard service model and the required level of relationship with the customers. Guarantee the image of the corner and her/his personal image, following the Brand guidelines.
- Perform the duties assigned by the Store Coordinator, related to the needs of the stores, for instance:
- manage the warehouse properly organized (size, type, style, color, or product code)
- Take delivery of goods and supplies in a timely manner
- Define and mark the alteration lines to fit garment on the customer’s body
- Ensure that all merchandise is properly displayed and organized
- taking care of the visual merchandising, both in store following the VM guidelines
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Proven experience in the retail sector, preferably in similar roles.
- Strong knowledge of KPIs and the ability to analyze and act on them to optimize performance.
- Proficiency in Excel and Word for managing daily operations.
- Experience in stockroom management and inventory maintenance.
- A friendly, helpful, confident, and engaging personality with the ability to connect authentically with customers.
- Must be available for 40 hours per week.
- Passion for fashion
- Membership
- Teamwork
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Max Mara's brand philosophy and product range. Understanding their style and values will help you connect with customers and demonstrate your passion for fashion during the interview.
✨Tip Number 2
Brush up on your knowledge of KPIs relevant to retail. Being able to discuss how you've used KPIs in previous roles to drive sales or improve customer service can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed stockroom operations or visual merchandising in past positions. This will show your practical experience and ability to maintain the brand's image.
✨Tip Number 4
Practice your customer service skills by role-playing different scenarios. Being able to demonstrate your friendly and engaging personality in a mock interview can help you feel more confident when interacting with real customers.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, especially any roles similar to a Sales Assistant. Emphasise your customer service skills and any achievements related to sales targets or KPIs.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and your understanding of Max Mara's brand philosophy. Mention specific experiences that demonstrate your ability to connect with customers and work as part of a team.
Showcase Relevant Skills: In your application, clearly outline your proficiency in tools like Excel and Word, as well as any experience you have with stockroom management and inventory maintenance. This will show that you are prepared for the operational aspects of the role.
Highlight Soft Skills: Don't forget to mention your soft skills such as teamwork, friendliness, and confidence. These traits are essential for a Sales Assistant role and should be evident in both your CV and cover letter.
How to prepare for a job interview at Max Mara Fashion Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share any personal experiences or insights about the industry that demonstrate your genuine interest in the brand and its products.
✨Know the Brand Inside Out
Research Max Mara Fashion Group and understand their brand philosophy, history, and current collections. Being able to discuss their style and how it aligns with your own will impress the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully assisted customers in previous roles. Highlight your ability to connect with customers and provide excellent service, as this is crucial for a Sales Assistant position.
✨Familiarise Yourself with KPIs
Understand key performance indicators (KPIs) relevant to retail. Be ready to discuss how you can contribute to achieving sales targets and maintaining the brand's image through your work.
