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- Tasks: Assist customers during their shopping experience and manage store operations.
- Company: Max Mara Fashion Group is a leader in modern pret-à-porter fashion since 1951.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team and immerse yourself in the world of high-end fashion.
- Qualifications: No specific experience required, just a love for fashion and teamwork.
- Other info: Full-time position available at Harvey Nichols in Edinburgh.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT MAX MARA FASHION GROUP
Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.
Job Description: Marella Sales Assistant (Full Time) – Harvey Nichols – Edinburgh
OBJECTIVES
Shop Assistant is responsible for assisting customers during the purchase process. S/he
provides a service to customers in accordance with the given guidelines and the business
objectives and Brand philosophy both individually and in team. S/he reports to the Store Coordinator
KEY RESPONSIBILITIES
- Pursue the specific objectives assigned by the Retail Management in order to contribute in the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover,
- profitability) and quality (Brand image)
- Follow and apply the Brand guidelines in relation with the standard service model and the required level of relationship with the customers. Guarantee the image of the corner and her/his personal image, following the Brand guidelines.
- Perform the duties assigned by the Store Coordinator, related to the needs of the stores, for instance:
• manage the warehouse properly organized (size, type, style, color, or product code)
• Take delivery of goods and supplies in a timely manner
• Define and marks the alteration lines to fit garment on the customer’s body
• Ensure that all merchandise is properly displayed and organized
• taking care of the visual merchandising, both in store following the VM guidelines
• Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Follow the procedures in full compliance with all the assigned activities
- Maintain and update professional and technical knowledge as trained and provided by high-ranking Managers
- Develop the database and implement CRM activities in accordance with Brand guidelines and by using the given tools ( iPad, Mobile, etc )
KEY COMPETENCIES
- Achievement aiming at Excellence (cross)
- Look Interpretation and Awareness (product)
- Customer Orientation (product -mktg./sales/retail)
SOFT SKILLS
- Passion for fashion
- Membership
- Teamwork
Sales Assistant employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarize yourself with Max Mara's brand philosophy and product range. Understanding their unique style and commitment to quality will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will prepare you for the fast-paced environment of a sales assistant role and help you develop a friendly, approachable demeanor that aligns with the brand's image.
✨Tip Number 3
Stay updated on current fashion trends and how they relate to Max Mara's offerings. Being knowledgeable about the latest styles will not only impress potential employers but also enhance your ability to assist customers effectively.
✨Tip Number 4
Network with current or former employees of Max Mara or similar brands. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Assistant position.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Max Mara Fashion Group and its brand philosophy. Highlight your understanding of their commitment to quality and customer service in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in retail and customer service. Emphasize any previous roles where you contributed to sales targets or enhanced customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your ability to work in a team. Mention specific examples of how you've successfully assisted customers in the past.
Highlight Soft Skills: In your application, make sure to emphasize your soft skills such as teamwork and customer orientation. These are crucial for a Sales Assistant role at Max Mara.
How to prepare for a job interview at Max Mara Fashion Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share your personal experiences with fashion, whether it's through your own style or previous work in retail. This will demonstrate that you align with the brand's philosophy.
✨Understand the Brand Guidelines
Familiarize yourself with Max Mara's brand guidelines and values before the interview. Be prepared to discuss how you would apply these guidelines in your role as a Sales Assistant, especially in terms of customer service and visual merchandising.
✨Highlight Teamwork Experience
Since teamwork is emphasized in the job description, be ready to share examples of how you've successfully worked in a team environment. Discuss specific situations where collaboration led to achieving goals or improving customer satisfaction.
✨Prepare Questions About the Role
Prepare thoughtful questions about the Sales Assistant position and the store's objectives. This shows your genuine interest in the role and helps you understand how you can contribute to the team's success.
