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For Companies At a Glance
- Tasks: Assist customers during their shopping experience and manage store operations.
- Company: Max Mara Fashion Group is a leader in modern pret-Ã -porter fashion since 1951.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team and immerse yourself in the world of high-end fashion.
- Qualifications: No specific experience required, just a love for fashion and teamwork.
- Other info: Full-time position available at Harvey Nichols in Leeds.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
ABOUT MAX MARA FASHION GROUP
Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.
Job Description: Marella Sales Assistant (Full Time) – Harvey Nichols – Leeds
OBJECTIVES
Shop Assistant is responsible for assisting customers during the purchase process. S/he
provides a service to customers in accordance with the given guidelines and the business
objectives and Brand philosophy both individually and in team. S/he reports to the Store Coordinator
KEY RESPONSIBILITIES
- Pursue the specific objectives assigned by the Retail Management in order to contribute in the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover,
- profitability) and quality (Brand image)
- Follow and apply the Brand guidelines in relation with the standard service model and the required level of relationship with the customers. Guarantee the image of the corner and her/his personal image, following the Brand guidelines.
- Perform the duties assigned by the Store Coordinator, related to the needs of the stores, for instance:
• manage the warehouse properly organized (size, type, style, color, or product code)
• Take delivery of goods and supplies in a timely manner
• Define and marks the alteration lines to fit garment on the customer’s body
• Ensure that all merchandise is properly displayed and organized
• taking care of the visual merchandising, both in store following the VM guidelines
• Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Follow the procedures in full compliance with all the assigned activities
- Maintain and update professional and technical knowledge as trained and provided by high-ranking Managers
- Develop the database and implement CRM activities in accordance with Brand guidelines and by using the given tools ( iPad, Mobile, etc )
KEY COMPETENCIES
- Achievement aiming at Excellence (cross)
- Look Interpretation and Awareness (product)
- Customer Orientation (product -mktg./sales/retail)
SOFT SKILLS
- Passion for fashion
- Membership
- Teamwork
Sales Assistant employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarize yourself with Max Mara's brand philosophy and product lines. Understanding their unique style and commitment to quality will help you connect with customers and demonstrate your passion for fashion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted customers in previous roles. Highlighting your ability to create a positive shopping experience will align well with the objectives of the Sales Assistant position.
✨Tip Number 3
Brush up on your visual merchandising knowledge. Being able to discuss how you would maintain the store's image and organize merchandise according to brand guidelines will demonstrate your readiness for the role.
✨Tip Number 4
Prepare to discuss your teamwork experiences. Since the role involves working closely with the Store Coordinator and other team members, sharing examples of successful collaboration will show that you're a great fit for the team dynamic.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Max Mara Fashion Group and its philosophy. Highlight your passion for fashion and how it aligns with their brand values in your application.
Tailor Your CV: Customize your CV to emphasize relevant experience in retail, customer service, and teamwork. Mention any specific achievements that demonstrate your ability to meet sales targets or enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Assistant role. Discuss how your skills and experiences make you a perfect fit for the position and how you can contribute to the store's objectives.
Highlight Soft Skills: In your application, emphasize your soft skills such as teamwork, communication, and customer orientation. Provide examples of how you've successfully worked in a team or provided excellent customer service in the past.
How to prepare for a job interview at Max Mara Fashion Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share your personal style and how it aligns with the Max Mara brand. This will demonstrate that you understand the company's philosophy and are genuinely interested in the role.
✨Understand the Brand Guidelines
Familiarize yourself with Max Mara's brand guidelines and values before the interview. Be prepared to discuss how you would apply these guidelines in your role as a Sales Assistant, especially in terms of customer service and visual merchandising.
✨Highlight Your Teamwork Skills
Since teamwork is essential in this role, be ready to provide examples of how you've successfully collaborated with others in previous positions. Discuss how you can contribute to a positive team environment at Max Mara.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might encounter and how you would handle them. Show that you can maintain a high level of customer service while adhering to the brand's standards, which is crucial for achieving store objectives.
