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For Companies At a Glance
- Tasks: Assist customers, maintain merchandise displays, and ensure high customer satisfaction.
- Company: Join Marella at Harvey Nichols, a leading fashion retailer in London.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for personal growth.
- Why this job: Be part of a stylish team, enhance your sales skills, and make lasting client connections.
- Qualifications: 1 year of retail experience, strong customer focus, and a passion for fashion.
- Other info: Ideal for students seeking part-time work in a dynamic retail setting.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Job Description
Sales Consultant Marella – Harvey Nichols London
We are currently seeking Full-Time Sales Consultants for Marella in Harvey Nichols Leeds.
Main Responsibilities:
- Assists the customers in accordance with the Brand philosophy, service and quality standards
- Pursue the specific objectives assigned by the Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
- Clientele activities
- Ensure that all merchandise is properly displayed and organized;
- Maintain and update professional and technical knowledge;
- Delivers excellent service to ensure high levels of customer satisfaction;
- Deals with customer queries and complaints;
- Acts as ambassador of the customer-centric logic within the store;
The ideal candidate will:
- Have relevant experience in retail or a similar \’service\’ sector.
- Develop and maintain strong client relationships.
- Ensure each customer receives a consistent and professional service
- Be motivated to achieve personal and team goals and
- Continuously maintain high standards.
- At least 1 year of relevant experience is a minimum
Qualifications
- Natural cheerfulness and courtesy
- Strong customer orientation
- Tension towards results (achieving and exceeding sales objectives)
- Passion for styling and attention to detail
- Ability to work in a team
- Propensity to use digital tools
- Desire to increase your sales skills
Additional Information
Part-time Sales Assistant London -Marella employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Sales Assistant London -Marella
✨Tip Number 1
Familiarise yourself with Marella's brand philosophy and product range. Understanding their style and customer base will help you connect with potential customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable handling queries and complaints, which is crucial for delivering excellent service.
✨Tip Number 3
Network with current or former employees of Marella or Harvey Nichols. They can provide valuable insights into the company culture and expectations, which can give you an edge in your approach.
✨Tip Number 4
Stay updated on retail trends and customer service best practices. Being knowledgeable about the latest in retail can help you stand out as a candidate who is proactive and dedicated to continuous improvement.
We think you need these skills to ace Part-time Sales Assistant London -Marella
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and customer service skills. Use specific examples that demonstrate your ability to meet sales objectives and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for styling and customer service. Mention how your previous experiences align with the responsibilities of the Sales Assistant role at Marella.
Showcase Your Customer Orientation: In your application, emphasise your strong customer orientation. Provide examples of how you've successfully dealt with customer queries and complaints in the past.
Highlight Teamwork and Digital Skills: Mention your ability to work in a team and your proficiency with digital tools. This is important for maintaining client relationships and achieving sales goals in a modern retail environment.
How to prepare for a job interview at Max Mara Fashion Group
✨Show Your Retail Experience
Make sure to highlight your relevant experience in retail or the service sector during the interview. Share specific examples of how you've successfully assisted customers and contributed to sales goals in previous roles.
✨Demonstrate Customer-Centric Attitude
Emphasise your commitment to providing excellent customer service. Be prepared to discuss how you handle customer queries and complaints, showcasing your ability to maintain high levels of customer satisfaction.
✨Express Your Passion for Styling
Since Marella is a fashion brand, convey your passion for styling and attention to detail. Bring up any personal experiences or interests that relate to fashion, as this will show your enthusiasm for the brand and its products.
✨Prepare for Teamwork Questions
Expect questions about teamwork and collaboration. Think of examples where you've worked effectively in a team to achieve sales objectives, and be ready to discuss how you can contribute to a positive team environment at Marella.
