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For Companies At a Glance
- Tasks: Lead and inspire a sales team to achieve targets and deliver exceptional customer service.
- Company: Join a leading fashion brand with a focus on luxury and style.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Why this job: Be the face of a brand and make a real impact in the fashion industry.
- Qualifications: Experience in retail management, strong leadership, and excellent communication skills.
- Other info: Dynamic role with opportunities to innovate and enhance customer experiences.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a full-time Store Manager for our Marella store in Belfast.
Main Responsibilities:
- Manages, coordinates, motivates the sales team to meet sales objectives by training and mentoring staff;
- Responsible for recruiting, supervising and appraising staff;
- Enhances the team's knowledge in terms of product and service, using the tools and systems provided;
- Responsible for managing budgets and setting/meeting sales targets;
- Undertakes store administration duties such as managing store budgets and updating store reports;
- Delivers excellent service to ensure high levels of customer satisfaction;
- Deals with customer queries and complaints;
- Proactively suggests strategies to attract new customers, expand store traffic, and enhance brand awareness in the market;
- Actions pricing strategies according to Head Office guidance and oversees stock control;
- Liaises with HQ;
- Acts as ambassador of the customer-centric logic within the store;
- Works in compliance of HQ corporate guidelines and procedures.
Ideal Candidate will have:
- High school diploma or equivalent qualification;
- Bachelor’s degree is a plus;
- Significant past experience as store manager in the fashion/luxury industry;
- Experience with contemporary brands is a plus;
- Excellent selling skills;
- Strong analytical skills. Ability to analyze store KPIs and produce synthetic feedbacks for the HQ;
- Strong leadership, customer service-orientation and customer management abilities;
- Excellent communication and interpersonal skills;
- Fluent in English;
- Ability to use digital devices, and programs Microsoft Excel and Word.
Store Manager in Lisburn employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Lisburn
✨Tip Number 1
Get to know the company inside out! Research Marella's values, products, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past experiences as a store manager can help you meet their sales objectives and enhance customer satisfaction.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've motivated teams, dealt with customer complaints, and met sales targets. This will demonstrate that you're not just a manager, but a true leader.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for a smoother process!
We think you need these skills to ace Store Manager in Lisburn
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your past experience as a store manager, especially in the fashion or luxury industry. We want to see how you've motivated teams and met sales targets, so don’t hold back!
Be Customer-Centric: Since customer satisfaction is key for us, share examples of how you've dealt with customer queries and complaints in the past. This will show us that you understand the importance of excellent service and can handle challenges effectively.
Get Analytical: We love numbers! If you've worked with store KPIs before, mention how you've used them to drive sales or improve performance. Show us your analytical skills and how they’ve helped you make informed decisions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and values.
How to prepare for a job interview at Max Mara Fashion Group
✨Know Your Numbers
As a Store Manager, you'll need to manage budgets and meet sales targets. Brush up on your store KPIs and be ready to discuss how you've successfully driven sales in the past. Bring specific examples of how you’ve used data to make decisions.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in training and mentoring staff. Think of a time when you motivated your team to achieve a goal or improved their performance. Highlight your leadership style and how it aligns with creating a customer-centric environment.
✨Customer Service is Key
Be ready to share examples of how you've dealt with customer queries and complaints effectively. Discuss strategies you've implemented to enhance customer satisfaction and attract new customers. This will show your commitment to excellent service.
✨Familiarise Yourself with the Brand
Research the Marella brand and its position in the fashion industry. Understand their target market and recent campaigns. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its growth.
