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For Companies At a Glance
- Tasks: Assist customers and drive sales while embodying the brand's philosophy.
- Company: Join Max Mara, a global leader in luxury women's fashion since 1951.
- Benefits: Enjoy full training, an attractive salary, and potential for permanent work.
- Why this job: Be part of a dynamic team in a prestigious brand with a commitment to excellence.
- Qualifications: 1-3 years of retail experience preferred; luxury experience is a bonus.
- Other info: Work permit required for non-EU applicants; diverse and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
The sales assistant is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand.
Main Responsibilities:
- Assists the customers in accordance with the Brand philosophy, service and quality standards
- Pursue the specific objectives assigned by the Store Manager in order to contribute to the achievement of the overall objectives of the store, both individually and in a team
- Clientele activities
- Ensure that all merchandise is properly displayed and organized
- Maintain and update professional and technical knowledge
- Delivers excellent service to ensure high levels of customer satisfaction
- Deals with customer queries and complaints
- Acts as ambassador of the customer-centric logic within the store
Profile:
- The ideal candidate will demonstrate good conversational English
- Have minimum 1-3 years of Retail experience; luxury a plus
- Develop and maintain strong client relationships
- Ensure each customer receives a consistent and professional service
- Be motivated to achieve personal and team goals
- Continuously maintain high standards
Potential permanent work for good candidates. Full training will be given, attractive salary and package offered.
We are committed to equality of opportunity for all employees. We accept and value the differences between people, without any bias, including but not limited to: race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, religious or ethical values system, national origin, and political beliefs.
FULL TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FULL TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON
✨Tip Number 1
Familiarise yourself with Max Mara's brand philosophy and product range. Understanding their unique style and customer base will help you connect better with potential clients and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Leverage your retail experience by preparing specific examples of how you've successfully engaged with customers in the past. Highlighting your ability to build strong client relationships will set you apart from other candidates.
✨Tip Number 3
Network within the fashion industry, especially with those who have experience in luxury retail. Attend events or join online groups where you can meet professionals who might provide insights or even referrals for the position.
✨Tip Number 4
Prepare to discuss your motivation for working weekends and how you can contribute to the store's goals. Showing enthusiasm for the role and a willingness to go the extra mile can make a positive impression on the hiring team.
We think you need these skills to ace FULL TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Full Time Client Advisor position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: Emphasise any retail or customer service experience you have, especially in luxury settings. Use specific examples to demonstrate how you've successfully engaged with clients and contributed to sales.
Showcase Your Communication Skills: Since good conversational English is a requirement, ensure your application reflects your communication abilities. Use clear and concise language, and consider including examples of how you've effectively communicated with customers in previous roles.
Express Your Motivation: Convey your enthusiasm for the brand and the role in your cover letter. Explain why you want to work for Max Mara and how you can contribute to their objectives, showcasing your passion for fashion and customer service.
How to prepare for a job interview at Max Mara Fashion Group
✨Know the Brand Inside Out
Before your interview, make sure you research Max Mara thoroughly. Understand their brand philosophy, key collections, and what sets them apart in the luxury market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Customer Service Skills
As a Client Advisor, excellent customer service is crucial. Prepare examples from your previous retail experience where you went above and beyond for a customer. Highlight your ability to handle queries and complaints effectively, showcasing your problem-solving skills.
✨Demonstrate Team Spirit
Max Mara values teamwork, so be ready to discuss how you've collaborated with colleagues in the past. Share specific instances where you contributed to team goals or supported your peers, as this will show that you can thrive in a collaborative environment.
✨Dress the Part
Given that you're applying for a position in a luxury fashion brand, your appearance matters. Dress smartly and in line with the brand's aesthetic for your interview. This not only shows your understanding of the brand but also reflects your professionalism and attention to detail.
