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- Tasks: Assist customers with a luxury shopping experience and drive sales.
- Company: Join the iconic Max Mara Fashion Group, a leader in modern fashion.
- Benefits: Attractive salary, full training, and potential for permanent work.
- Why this job: Be part of a prestigious brand and develop your retail skills.
- Qualifications: 1-3 years of retail experience, luxury experience is a plus.
- Other info: Dynamic team environment with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
The sales assistant is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand.
Main Responsibilities:
- Assists the customers in accordance with the Brand philosophy, service and quality standards.
- Pursue the specific objectives assigned by the Store Manager in order to contribute to the achievement of the overall objectives of the store both individually and in a team.
- Clientele activities.
- Ensure that all merchandise is properly displayed and organized.
- Maintain and update professional and technical knowledge.
- Delivers excellent service to ensure high levels of customer satisfaction.
- Deals with customer queries and complaints.
- Acts as ambassador of the customer-centric logic within the store.
Profile:
- Demonstrate good conversational English.
- Have minimum 1-3 years of Retail experience; luxury a plus.
- Develop and maintain strong client relationships.
- Ensure each customer receives a consistent and professional service.
- Be motivated to achieve personal and team goals.
- Continuously maintain high standards.
Potential permanent work for good candidates. Full training will be given; attractive salary and package offered.
About Max Mara Fashion Group:
Max Mara Fashion Group is recognized worldwide as the forerunner of modern pret-Ã -porter. The first Italian clothing company founded in 1951 with the aim of offering haute de gamme womens clothing produced according to industrial processes of excellence. Passion, commitment and tradition have created a unique fashion style.
We are committed to equality of opportunity for all employees. We accept and value the differences between people without any bias including but not limited to race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, religious or ethical values system, national origin and political beliefs.
Remote Work: No
Employment Type: Full-time
FULL TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FULL TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Max Mara's history, values, and product lines. This will help you connect with customers and show that you're genuinely passionate about what you’re selling.
✨Tip Number 2
Practice your conversational skills! Since you'll be dealing with clients, being able to engage in friendly, informative chats is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Max Mara team. Good luck!
We think you need these skills to ace FULL TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about the Max Mara brand and how you connect with its philosophy. We want to see your enthusiasm for the role!
Highlight Your Retail Experience: Make sure to detail your previous retail experience, especially if it’s in luxury. We’re looking for candidates who can demonstrate their ability to build strong client relationships and deliver top-notch service.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates take the time to align their application with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Max Mara Fashion Group
✨Know the Brand Inside Out
Before your interview, dive deep into Max Mara's history, values, and product lines. Understanding the brand's DNA will help you articulate how you can embody their philosophy and enhance customer experience.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail roles, especially in luxury settings. Highlight specific examples where you exceeded sales targets or provided exceptional customer service, as this will demonstrate your capability to thrive in a client advisor role.
✨Prepare for Customer Scenarios
Think of potential customer queries or complaints you might face in the store. Prepare responses that reflect your problem-solving skills and commitment to customer satisfaction, showcasing your ability to act as an ambassador for the brand.
✨Demonstrate Team Spirit
Max Mara values teamwork, so be prepared to discuss how you've collaborated with colleagues in the past. Share examples of how you contributed to team goals and maintained high standards, which will show you're a great fit for their culture.
