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- Tasks: Assist customers with a luxury shopping experience and drive sales.
- Company: Join the iconic Max Mara Fashion Group at Harrods.
- Benefits: Attractive salary, full training, and potential for permanent work.
- Why this job: Be part of a prestigious brand and develop your retail skills.
- Qualifications: 1-3 years of retail experience, luxury experience is a plus.
- Other info: Dynamic team environment with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
The sales assistant is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand.
Main Responsibilities:
- Assists the customers in accordance with the Brand philosophy, service and quality standards
- Pursue the specific objectives assigned by the Store Manager in order to contribute to the achievement of the overall objectives of the store, both individually and in a team
- Ensure that all merchandise is properly displayed and organized
- Maintain and update professional and technical knowledge
- Delivers excellent service to ensure high levels of customer satisfaction
- Deals with customer queries and complaints
- Acts as ambassador of the customer-centric logic within the store
Profile: The ideal candidate will:
- Demonstrate good conversational English
- Have minimum 1-3 years of Retail experience; luxury a plus
- Develop and maintain strong client relationships
- Ensure each customer receives a consistent and professional service
- Be motivated to achieve personal and team goals
- Continuously maintain high standards
Potential permanent work for good candidates. Full training will be given, attractive salary and package offered.
FULL-TIME CLIENT ADVISOR - WEEKEND MAX MARA - HARRODS employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FULL-TIME CLIENT ADVISOR - WEEKEND MAX MARA - HARRODS
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Max Mara's history, values, and product lines. This will help you connect with customers and show that you're genuinely passionate about what you’re selling.
✨Tip Number 2
Practice your conversational skills! Since you'll be dealing with clients, being able to engage in friendly chats is key. Try role-playing with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Attend events or join groups related to retail and luxury fashion. You never know who might have a lead on a job or offer some insider tips that could help you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Max Mara team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace FULL-TIME CLIENT ADVISOR - WEEKEND MAX MARA - HARRODS
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Talk about why you’re excited about working with Max Mara and how you connect with the brand's philosophy. We want to see that spark!
Highlight Your Retail Experience: Make sure to mention any retail experience you have, especially in luxury settings. We’re looking for candidates who can demonstrate their ability to build strong client relationships and deliver top-notch service.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates take the time to align their application with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Max Mara team!
How to prepare for a job interview at Max Mara Fashion Group
✨Know the Brand Inside Out
Before your interview, make sure you understand Max Mara's philosophy and what sets it apart in the luxury fashion market. Familiarise yourself with their collections and values so you can confidently discuss how you can embody their brand DNA while assisting customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you delivered exceptional customer service. Highlight situations where you resolved complaints or built strong client relationships, as this will demonstrate your ability to maintain high standards and ensure customer satisfaction.
✨Dress the Part
As you're applying for a position in luxury retail, your appearance matters. Dress smartly and in line with the Max Mara aesthetic for your interview. This shows that you understand the brand and are serious about representing it well.
✨Be Team-Oriented
Max Mara values teamwork, so be ready to discuss how you've contributed to team goals in past roles. Share specific examples of how you collaborated with colleagues to achieve sales targets or improve customer experiences, showcasing your motivation to work together towards success.