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For Companies At a Glance
- Tasks: Welcome clients, assist with sales, and maintain store presentation.
- Company: Join the vibrant team at MAX&Co. in London’s flagship store.
- Benefits: Competitive pay, fashion discounts, and a dynamic work environment.
- Why this job: Be part of a luxury brand and enhance your customer service skills.
- Qualifications: Retail experience preferred; passion for fashion is a must.
- Other info: Diverse and inclusive workplace committed to equality.
The predicted salary is between 24000 - 36000 £ per year.
For the upcoming opening of our new MAX&Co. Flagship Store in Regent Street, we are looking for passionate and results‑driven Sales Assistants to join our team. You will play a key role in conveying the brand’s identity and excellence in service, while contributing to store performance and delivering an exceptional customer experience.
Main Responsibilities
- Welcome and assist clients in line with Max Mara’s brand values, service standards, and selling ceremony.
- Actively support the achievement of personal and store goals, working collaboratively with the team.
- Develop and maintain strong client relationships through dedicated clientele activities.
- Ensure the store is impeccably presented at all times, with merchandise properly displayed and organized.
- Stay up to date with product knowledge, brand heritage, and fashion trends.
- Handle customer queries and resolve complaints with professionalism and empathy.
- Act as an ambassador of Max Mara’s customer‑centric approach.
Qualifications
- Speak fluent English; knowledge of additional languages is a plus.
- Have at least 1–3 years of retail experience; experience in the luxury or premium fashion sector is preferred.
- Be passionate about fashion, sales, and delivering outstanding customer service.
- Be goal‑oriented, proactive, and committed to continuous improvement.
- Maintain high standards in presentation and behaviour, aligned with the brand image.
We are committed to equality of opportunity for all employees. We accept and value the differences between people, without any bias, including but not limited to: race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, religious or ethical values system, national origin, and political beliefs.
Sales Assistant | MAX&Co. London in City of London employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant | MAX&Co. London in City of London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with MAX&Co.'s values, products, and latest trends. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle queries or complaints. Role-playing these situations with a friend can help you feel more confident and prepared for any questions during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events related to the fashion industry. Building relationships can give you insider tips and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the MAX&Co. team. So, get your application in and let’s make it happen!
We think you need these skills to ace Sales Assistant | MAX&Co. London in City of London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you're excited about working with MAX&Co. and how you connect with the brand's identity. We want to see your enthusiasm for the role!
Highlight Relevant Experience: Make sure to showcase any retail experience you have, especially in luxury or premium fashion. We’re looking for candidates who can demonstrate their ability to deliver exceptional customer service and meet sales goals, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for MAX&Co. Refer to the job description and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Max Mara Fashion Group
✨Know the Brand Inside Out
Before your interview, dive deep into MAX&Co.'s brand values and heritage. Familiarise yourself with their latest collections and understand what sets them apart in the luxury fashion market. This knowledge will help you convey your passion for the brand and demonstrate that you're a perfect fit.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you went above and beyond for customers. Highlight how you resolved complaints or created memorable shopping experiences. This will show that you embody the customer-centric approach that MAX&Co. values.
✨Dress to Impress
As a Sales Assistant in a luxury store, your presentation matters. Dress in a way that reflects the brand's style while also being comfortable. This not only shows your understanding of fashion but also demonstrates your commitment to maintaining high standards in presentation.
✨Be Goal-Oriented and Proactive
Think about how you've contributed to achieving sales goals in past roles. Be ready to discuss specific targets you met or exceeded and how you collaborated with your team to drive performance. This will highlight your proactive nature and alignment with the store's objectives.