Assistant Retail Assistant

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Marella Sales Assistant (Full Time) – Harrods – London Sales Assistant is responsible for assisting customers during the purchase process. objectives and brand philosophy both individually and in team. S/he reports to the Store Coordinator 1)Pursue the specific objectives assigned by the Retail Management in order to contribute in the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover, profitability) and quality (Brand image) 2) Follow and apply the Brand guidelines in relation with the standard service model and the required level of relationship with the customers. Guarantee the image of the corner and her/his personal image, following the Brand guidelines. 3) Perform the duties assigned by the Store Coordinator, related to the needs of the stores, for instance: • taking care of the visual merchandising, both in store following the VM guidelines • Receive payment by cash, check, credit cards, vouchers, or automatic debits 5) Maintain and update professional and technical knowledge as trained and provided by high-ranking Managers 6) Develop the database and implement CRM activities in accordance with Brand guidelines and by using the given tools ( iPad, Mobile, etc ) Proven experience in the retail sector, preferably in similar roles. # Strong knowledge of KPIs and the ability to analyze and act on them to optimize performance. # Proficiency in Excel and Word for managing daily operations. # Experience in stockroom management and inventory maintenance. # Full-time availability (please note that part-time applicants will not be considered).