Max Eyewear Group is an eyewear design and distribution company based in South West London. Family-owned, we're now in our fourth generation. We produce and sell our own brands to opticians across the UK and EU. We're a small, hands-on team with new brand launches and trade shows coming up.
The role
We’re looking for a graduate to keep our projects and operations running smoothly. You'll work closely with us, coordinating a range of initiatives: looking after follow-ups, handling quotes, keeping things organised and supporting day-to-day business operations. We want to add a team member who gets properly involved in how we work and grows with us.
What you’ll do
- Keep our CRM up to date so every lead and customer is followed up on time
- Handle customer queries by phone and follow through until they're closed
- Help maintain relationships with our larger customers
- Request, chase and compare quotes
- Liaise with our graphics designer to see print productions through to delivery
- Support the planning and set-up of our February and March trade shows
- Reach out to existing customers
- Get to know our product databases and help keep them accurate
- Keep the office running day to day: supplies, deliveries and general ad hoc tasks
What we’re looking for
- Confident with computers and everyday software
- Comfortable using AI tools day to day
- Confident in Excel (filters, formulas, sorting, basic pivots), by hand or with AI's help
- Clear, professional written and spoken English
- Highly organised and reliable, and good at following things through
- A team player who wants to get properly involved
Nice to have
- B2B experience (sales support, account management or customer service)
- Experience requesting and comparing supplier quotes
- In person at our office in Earlsfield, London, Monday to Friday, 8.30am to 5pm
- You must be able to commute to SW18 daily
Applications close Sunday 22 November. We'll be in touch with shortlisted candidates.
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