AI SME (Subject Matter Expert)

AI SME (Subject Matter Expert)

Full-Time 48000 - 84000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Design and deploy cutting-edge AI agent systems for enterprise clients.
  • Company: Join MaxAccelerate AI Labs, a leader in AI innovation.
  • Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic environment with a focus on innovation and collaboration.
  • Why this job: Be at the forefront of AI technology and make a real impact.
  • Qualifications: Hands-on experience with AI agents and strong systems-thinking skills.

The predicted salary is between 48000 - 84000 £ per year.

MaxAccelerate AI Labs is the innovation division of MaxAccelerate Technology Group, focused on designing and deploying next‑generation AI automation ecosystems for enterprise clients. We are building intelligent AI Agents that integrate across CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot and Zoho — transforming Sales, Recruitment, Customer Service and Executive Intelligence operations. Our objective is to build a catalogue of production‑ready AI solutions and an AI Academy for enterprise deployment.

We are now seeking an AI Subject Matter Expert (SME) to lead technical architecture, prototyping and deployment of AI agent systems.

The Role

This is a hands‑on technical role. You will be responsible for:

  • Designing and deploying enterprise‑grade AI agent systems
  • Building working prototypes and production‑ready AI automations
  • Selecting and implementing best‑in‑class AI models and frameworks
  • Architecting multi‑agent workflows
  • Integrating AI into CRM and business systems
  • Supporting the creation of modular AI solutions for repeatable deployment

This is not a management‑only role. We are looking for someone who actively builds.

Key Responsibilities

AI Agent Design & Deployment

  • Design, build and optimise:
    • AI Sales Agents (SDR automation, lead qualification, CRM updates)
    • AI Customer Service Agents (ticket triage, response drafting, sentiment analysis)
    • AI Recruitment Agents (CV screening, candidate scoring, AI interviewers)
    • AI Executive Insight Agents (KPI summaries, reporting automation)

Experience required in:

  • Multi‑agent systems
  • Tool / function calling
  • Retrieval‑Augmented Generation (RAG)
  • Memory systems and vector databases
  • Workflow orchestration for AI agents

LLM & Model Experience

Hands‑on experience with:

  • OpenAI ecosystem (production or prototype deployments)
  • Anthropic Claude
  • Google Gemini
  • Azure OpenAI
  • Open‑source LLMs (Llama, Mistral or similar)
  • Structured outputs and guardrails
  • Model selection based on use case, latency and cost

CRM & System Integrations

Experience integrating AI systems with:

  • Salesforce (preferred but not essential)
  • Microsoft Dynamics
  • HubSpot
  • Zoho

Understanding of:

  • REST APIs
  • OAuth authentication
  • Webhooks
  • Automation tools (Make, Zapier, n8n or similar)

Salesforce CRM Experience Is Preferred But Not Essential.

AI Data & Knowledge Architecture

  • Vector databases (Pinecone, Weaviate, Chroma or similar)
  • Knowledge retrieval systems
  • Semantic data structuring
  • Business data modelling for AI use cases

Conversational & Voice AI

  • Conversational AI frameworks
  • AI voice agents
  • Speech‑to‑text and text‑to‑speech systems
  • Telephony or real‑time AI integrations

Governance & Responsible AI

  • Data governance principles
  • Prompt injection mitigation
  • AI monitoring and evaluation
  • Responsible AI deployment

Candidate Requirements

  • 12-24 months hands‑on experience building AI agents or AI automation systems
  • Proven working prototype examples of AI agents already built and deployed (must be able to demonstrate)
  • Strong systems‑thinking and architecture mindset
  • Comfortable operating in a fast‑moving innovation environment
  • Commercial awareness and ability to translate technical solutions into business outcomes

This role is suited to a builder who has already created real AI agents and wants to scale that experience into enterprise‑grade deployments.

What You Will Help Build

  • A full AI Agent Ecosystem
  • A catalogue of modular AI automation solutions
  • Enterprise‑ready AI deployment frameworks
  • AI training and enablement programmes

If you have already built AI agents and want to help architect and scale a dedicated AI Labs division, we would like to hear from you. Please apply with:

  • Your LinkedIn profile
  • A short summary of AI agents you have built
  • Links, demos or documentation of prototype systems

AI SME (Subject Matter Expert) employer: Max Accelerate Technology Group

Max Accelerate Technology Group is an exceptional employer that fosters a dynamic and innovative work culture, offering employees the chance to thrive in a fast-paced environment. With opportunities for professional growth and the potential to advance to a Director position within just a few years, employees are encouraged to develop their skills while enjoying the flexibility of remote work or the vibrant atmosphere of our Dubai HQ. Our competitive compensation package, including base salary and commission, ensures that your hard work is rewarded.

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Contact Details:

Max Accelerate Technology Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land AI SME (Subject Matter Expert)

Tip Number 1

Network like a pro! Reach out to folks in the AI space on LinkedIn or at industry events. We can’t stress enough how important it is to make connections; you never know who might have the inside scoop on job openings.

Tip Number 2

Show off your skills! Create a portfolio showcasing the AI agents you've built. Demos, documentation, and even short videos can really help us see what you’re capable of. Remember, actions speak louder than words!

Tip Number 3

Tailor your approach! When reaching out to potential employers, mention specific projects or technologies that align with their needs. This shows you’ve done your homework and are genuinely interested in what they do.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace AI SME (Subject Matter Expert)

AI Agent Design
Prototyping
AI Automation Systems
Multi-Agent Systems
Workflow Orchestration
OpenAI Ecosystem
Model Selection

Some tips for your application 🫡

Showcase Your Experience:When applying, make sure to highlight your hands-on experience with AI agents. We want to see the prototypes you've built and how they’ve been deployed. Don’t just list your skills; show us what you’ve done!

Tailor Your Application:Take a moment to customise your application for the AI SME role. Use the job description as a guide to align your skills and experiences with what we’re looking for. This helps us see how you fit into our vision at MaxAccelerate AI Labs.

Include Relevant Links:Don’t forget to add links to your LinkedIn profile and any demos or documentation of your AI projects. We love seeing your work in action, so make it easy for us to check out your creations!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at Max Accelerate Technology Group

Know Your AI Stuff

Make sure you brush up on the latest AI models and frameworks, especially those mentioned in the job description. Be ready to discuss your hands-on experience with tools like OpenAI, Anthropic Claude, and any prototypes you've built. This shows you're not just a theorist but someone who can get their hands dirty.

Showcase Your Prototypes

Prepare to present examples of AI agents you've developed. Bring along demos or documentation that clearly illustrate your work. This is your chance to shine and prove you can turn ideas into reality, which is crucial for this role.

Understand Integration

Familiarise yourself with how AI integrates into CRM systems like Salesforce and Microsoft Dynamics. Be ready to discuss your experience with REST APIs and automation tools. This will demonstrate your ability to connect the dots between AI and business operations.

Think Like a Builder

This role is all about building, so come prepared with a builder's mindset. Talk about your approach to designing and deploying AI solutions, and how you tackle challenges in a fast-paced environment. Show them you're not just looking to manage but to create and innovate.