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For Companies At a Glance
- Tasks: Manage property budgets, oversee maintenance, and liaise with clients and leaseholders.
- Company: Join a reputable estate agency known for its 5-star service and supportive team culture.
- Benefits: Enjoy career progression, IRPM support, and 20 days holiday plus bank holidays.
- Why this job: Perfect for those seeking a dynamic role in property management with growth opportunities.
- Qualifications: Strong communication skills and experience in block management are essential.
- Other info: Full-time position, Monday to Friday, with potential evening meetings.
The predicted salary is between 28000 - 36000 £ per year.
Job Description
Property Manager with 3+ years of experience required in NW3, Hampstead. £33k to 40k
About the Role
We are seeking an experienced Property Manager for a multi-branched estate agency to take full responsibility for a residential portfolio of approximately 150 properties.
This is a client-facing role requiring strong organisational skills, excellent communication, and a proactive approach to property management.
You’ll play a key role in ensuring landlords and tenants receive a consistently high level of service, while working closely with internal teams, contractors, and external stakeholders.
Key Responsibilities
- Manage a residential property portfolio, ensuring landlords and tenants receive outstanding service and support
- Liaise with branch teams to ensure properties are fully prepared for move-in
- Agree and manage landlord floats
- Handle routine and emergency maintenance issues, coordinating with contractors, landlords, block managers, and developers
- Oversee contractor invoices, ensuring correct authorisation procedures are followed and requesting funds from landlords where required
- Maintain clear and effective communication between landlords, tenants, and internal departments
- Ensure all contractors hold the correct insurance and certifications, with records accurately maintained
- Manage insurance claims, liaising with block managers, loss adjusters, and arranging estimates
- Conduct property inspections, prepare reports, and follow up on any required works
- Review check-out reports, calculate deposit deductions, and negotiate outcomes between landlords and tenants
- Submit or respond to Tenancy Deposit Scheme disputes where necessary
- Work collaboratively with Property Management, Lettings, Accounts, and Overseas offices
- Ensure ARLA Propertymark guidelines and best practices are followed at all times
Package
- £33,000 – £40,000
- Mon – Thurs 9am – 6pm (Friday 5.30pm finish)
- 2/3 work-from-home rota
- 20 days + bank holidays
- Bonuses for client referrals/new business
Please Note: Mavrec Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Mavrec Recruitment processing and storing your data only for the purposes of your job search. You may instruct Mavrec Recruitment to delete your data any time you please.
We are an equal opportunities recruitment agency and do not discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race; religion or belief, sex, and sexual orientation
Property Manager employer: MAVREC
Contact Detail:
MAVREC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the local property market, especially around Hammersmith and Shepherds Bush. Understanding the area will help you engage more effectively with clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry. This can lead to valuable referrals and insights about the role.
✨Tip Number 3
Brush up on your communication skills, as they are crucial for liaising with leaseholders and clients. Consider role-playing scenarios with a friend to practice handling enquiries and complaints effectively.
✨Tip Number 4
Research the company’s values and their approach to customer service. Tailoring your conversations to align with their ethos can set you apart from other candidates and show that you’re genuinely interested in working with them.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, particularly any roles as an Assistant Block Manager or Block Manager. Emphasise your communication skills and familiarity with service charges, leases, and maintenance contracts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and customer service. Mention specific examples of how you've provided exceptional service in previous roles and how you can contribute to the company's reputation for 5-star service.
Highlight Relevant Skills: In your application, clearly outline your skills related to budgeting, expenditure forecasting, and liaising with clients and leaseholders. These are key responsibilities for the Property Manager role, so make sure they stand out.
Prepare for Potential Questions: Think about common interview questions related to property management, such as how you handle difficult clients or manage service charge arrears. Prepare thoughtful responses that demonstrate your expertise and problem-solving abilities.
How to prepare for a job interview at MAVREC
✨Know Your Numbers
As a Property Manager, you'll be dealing with budgets and service charges. Brush up on your financial skills and be prepared to discuss how you've managed budgets in the past. This will show your potential employer that you understand the financial aspects of the role.
✨Demonstrate Communication Skills
Strong communication is key in this role. Be ready to share examples of how you've effectively liaised with clients, leaseholders, and contractors. Highlight any experiences where your communication skills led to successful outcomes.
✨Showcase Your Problem-Solving Abilities
Property management often involves unexpected challenges. Prepare to discuss specific instances where you've successfully resolved issues, whether related to maintenance, tenant disputes, or budget overruns. This will demonstrate your ability to think on your feet.
✨Familiarise Yourself with Relevant Legislation
Understanding health and safety regulations, as well as property laws, is crucial. Make sure you can talk about relevant legislation and how it impacts property management. This knowledge will set you apart as a candidate who is serious about compliance and best practices.
